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Komitmen afektif karyawan hotel: Peran berbagi pengetahuan dan kepuasan kerja Tirto, Andreas Irawan; Wulani, Fenika
Jurnal Manajemen Maranatha Vol 23 No 2 (2024): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v23i2.8444

Abstract

This study aims to analyze the effect of knowledge sharing and job satisfaction on the affective commitment of hotel employees working in Surabaya. Data collection was done with a survey questionnaire. This study has 63 respondents. The data analysis was based on multiple linear regressions. Research results show that job satisfaction significantly has a positive effect on affective commitment. This finding means that the higher the job satisfaction, the higher the affective commitment, and vice versa. However, knowledge-sharing behavior has no significant effect on affective commitment. The results of this study show that hotels need to satisfy their employees through various factors such as job design, support from supervisors and coworkers, and recognition and appreciation.