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All Journal International Journal of Instructional Technology
Safitri, Sefia Diana
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The Role of Chatbots in Supporting Distance Learning Safitri, Sefia Diana
International Journal of Instructional Technology Vol 3, No 1 (2024)
Publisher : Universitas Nurul Jadid Probolinggo, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/ijit.v3i1.9327

Abstract

This research aims to explain the role of chatbots in supporting distance learning activities and their impact on the effectiveness of students' learning processes. The study employs a qualitative approach to explore how chatbot features, such as personalized responses, effective real-time feedback, and reflective interaction, influence students' learning experiences. Data was collected through in-depth interviews with teachers, educational technology experts, and students, as well as analysis of interactions with the chatbot. The findings indicate that chatbots with good personalized responses and effective real-time feedback significantly enhance student engagement and the quality of interactions in distance learning. This research contributes to the literature by providing new perspectives on the application of chatbot technology in education, as well as insights into how these features can improve student learning experiences and outcomes.
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