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All Journal IJORER : International Journal of Recent Educational Research Formosa Journal of Applied Sciences (FJAS)
Teneh, Farly
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Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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The Effect of Convenience on Customer Loyality of PT. Pegadaian Malalayang Branch Supit, Ayu Hariva Masye; Dyrgo, Hongky; Teneh, Farly
Formosa Journal of Applied Sciences Vol. 3 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i10.11013

Abstract

The purpose of this study is to ascertain how convenience affects client loyalty. In addition to analyzing the relationship between the impact of convenience in physical branches and the impact of ease of service through digital platforms on customer loyalty at PT. Pegadaian Cabang Malalayang, the degree of convenience provided by the company influences the customer's decision to keep using the service. A questionnaire is used in this study's quantitative methodology to collect data. The findings indicate that Customer Loyalty (Y) is significantly impacted by the Convenience variable (X). Tests for validity and reliability make sure the tools are reliable and valid. Convenience has a significant positive coefficient, according to a basic linear regression study, indicating that raising those qualities will raise customer loyalty. At PT Pegadaian Cabang Malalayang, convenience has a major impact on customer loyalty. The results of the F and T tests corroborate this fact.
The The Contribution of Faith Value Integration in Digital Literacy to Students Behavior in Christian Schools Ering, Aljuanika; Teneh, Farly; Emor, Preitia
IJORER : International Journal of Recent Educational Research Vol. 7 No. 5 (2026): September
Publisher : Faculty of Teacher Training and Education Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46245/ijorer.v7i5.1600

Abstract

Objective: This study examined how the integration of Christian faith values within digital literacy contributes to student behavior at SMA Kristen Eben Haezar Manado. Method: The study employed a quantitative associative survey involving 180 Grade 10 students. Data were collected using two validated and reliable questionnaires, consisting of 18 items for faith-value integration in digital literacy and 25 items for student behavior. The data analysis included descriptive statistics, Pearson correlation, tests of regression assumptions, and simple linear regression. Results: A positive and statistically significant relationship was identified between the two variables (r = 0.645, p < 0.001). The regression coefficient was 0.676 (t = 11.255, p < 0.001), and the coefficient of determination was R² = 0.416. Accordingly, faith-value integration in digital literacy accounted for 41.6% of the variation in student behavior, whereas 58.4% was associated with factors outside the model. Novelty: This research empirically combines Christian faith values, digital literacy, and student behavior in a single quantitative model situated in a Christian senior high school. The findings suggest that digital literacy in Christian education can extend beyond technical ability by incorporating ethical and spiritual formation. Practically, the findings provide an evidence-based basis for Christian schools and teachers to integrate faith-based values such as responsibility, self-control, respect, and ethical decision making into digital literacy practices to support students’ responsible behavior in digital environments.
Co-Authors Aljuanika Ertamaya Ering Dyrgo, Hongky Emor, Preitia Supit, Ayu Hariva Masye