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All Journal Urwatul Wutsqo : Jurnal Studi Kependidikan dan Keislaman
Suamong, Ulil Albab
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Religion Education Languange, Linguistic, Communication & Media Other

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Implementasi Manajemen Tata Usaha untuk Meningkatkan Kualitas Pelayanan Administrasi Madrasah Afif, Zahrotun Ni’mah; Suamong, Ulil Albab
Urwatul Wutsqo: Jurnal Studi Kependidikan dan Keislaman Vol. 10 No. 2 (2021): September
Publisher : Lembaga Penelitian, Penerbitan dan Pengabdian Masyarakat (LP3M) STIT Al Urwatul Wutsqo - Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54437/urwatulwutsqo.v10i2.1759

Abstract

This research aims to describe the implementation of administrative management in improving administrative services at MTs N 15 Jombang and identify supporting and inhibiting factors. The research uses qualitative methods with descriptive design. Data was collected through structured interviews, non-participant observation, and documentation, and analyzed using data reduction, data presentation, and verification techniques. The research results show that administrative management is carried out through planning, implementation, evaluation and follow-up which involves assigning tasks according to expertise and improving performance through communication and motivation. Supporting factors include appropriate assignment of tasks and a harmonious work environment while inhibiting factors include a mismatch between tasks and skills and a less professional attitude.
Co-Authors Afif, Zahrotun Ni’mah