Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal TEKNIK INFORMATIKA
Pangestu, Rafi Kurnia
Unknown Affiliation
Computer Science & IT

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Implementation of Design Thinking Method in UI/UX Redesign of Public Complaint Application (Case Study: Go Siaga App) Pangestu, Rafi Kurnia; Ulum, Muhamad Bahrul
JURNAL TEKNIK INFORMATIKA Vol. 16 No. 2 (2023): JURNAL TEKNIK INFORMATIKA
Publisher : Department of Informatics, Universitas Islam Negeri Syarif Hidayatullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jti.v16i2.27416

Abstract

Go Siaga App is a mobile-based application by Tangerang Sub-district Police Office that provides special community services for the Tangerang sub-district community which provides features in the form of reports of disturbances in public security and reports of loss or damage. Since it is a new application released in March 2021 on Google Playstore, there are several things that need to be considered to maintain the usability of the application. This research aims to redesign the user interface and user experience (UI/UX) of the Go Siaga application using Design Thinking Method in the design process. Some of the supporting aspects for testing the user satisfaction such as effectiveness, efficiency, usefulness, satisfaction, and learnability are met in the usability testing. The results showed that the percentage of all the aspects in usability from the redesigned version were all higher than the current one with 80% of effectiveness, 80% of efficiency, 80% of usefulness, 86.67% of satisfaction, and 73.33% of learnability. Therefore, based on the research results, the redesign of Go Siaga is more effective, more efficient, more useful, more satisfying, and also easy to learn.
Co-Authors Ulum, Muhamad Bahrul