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Implementasi e-Government dalam Pelayanan Tol di Indonesia Harahap, Insan Harapan
Journal of Entrepreneurship, Management and Industry (JEMI) Vol 3, No 1 (2020): Januari - Maret 2020
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36782/jemi.v3i1.2001

Abstract - PT Jasa Marga has utilized the development of information technology by applying the principles of e-government through e-toll services. Provision of non-cash toll tariff payment transaction services has been implemented simultaneously starting October 31, 2017. The toll payment transaction process has changed from manual to e-toll. The implementation of e-toll services aims to improve transaction services at toll gates in a good and optimal way. It is hoped that e-toll services can realize transparency, efficiency, effectiveness, safety and comfort for toll road users. E-toll is considered to be able to provide service time benefits for consumers. Toll road users or drivers do not need to have to pay toll tariff transactions for a long time. Only by attaching the e-toll card to the reader machine that is available at the Automatic Toll Gate (GTO), users can enter the toll road. The e-toll implementation also has the potential to reduce and overcome congestion due to long queues at toll gates. But in its implementation, e-toll also still has some shortcomings that must be addressed. For example, the e-toll card reader machine is damaged or slow reading e-toll cards, it is difficult to refill e-toll balances, the balance is cut twice, the availability of refill places, and there is a balance limit on e-toll cards. In addition, the implementation of e-toll has a long-term congestion effect due to damaged or malfunctioning reader machines and the potential for employee reductions, which have been serving at the toll gate. Keywords: e-government, public services, e-toll, and e-toll cards. Abstrak - PT Jasa Marga telah memanfaatkan perkembangan teknologi informasi dengan menerapkan prinsip e-government melalui layanan e-toll. Penyediaan atas layanan transaksi pembayaran tarif tol nontunai sudah diimplementasikan secara serentak mulai 31 Oktober 2017. Proses transaksi pembayaran tol berubah dari manual menjadi e-toll. Implementasi layanan e-toll bertujuan untuk meningkatkan pelayanan transaksi di gerbang tol secara baik dan optimal. Diharapkan layanan e-toll bisa mewujudkan transparansi, efisien, efektif, aman, dan nyaman bagi para pengguna jalan tol. E-toll dinilai dapat memberikan keuntungan waktu pelayanan bagi konsumen. Para pengguna jalan tol atau pengendara tidak perlu harus melakukan transaksi pembayaran tarif tol dengan waktu yang lama. Hanya dengan menempelkan e-toll card pada mesin reader yang sudah tersedia di Gerbang Tol Otomatis (GTO), pengguna sudah bisa memasuki tol. Implementasi e-toll juga berpotensi mengurangi dan mengatasi kemacetan akibat antrian yang panjang di gerbang tol. Namun dalam implementasinya, e-toll juga masih memiliki beberapa kekurangan yang harus dibenahi. Misalnya, mesin reader e-toll card rusak atau lambat membaca e-toll card, susah melakukan isi ulang saldo e-toll, saldo terpotong dua kali, ketersediaan tempat isi ulang, dan adanya limit saldo pada e-toll card. Selan itu, implementasi e-toll memiliki dampak kemacetan yang panjang akibat mesin reader rusak atau tidak berfungsi dan potensi pengurangan karyawan (PHK) yang selama ini bertugas di gerbang tol. Kata kunci: e-government, layanan publik, e-toll, dan e-toll card.

Analisis ketersediaan ruang terbuka hijau dan dampaknya bagi warga kota DKI Jakarta Harahap, Insan Harapan
Journal of Entrepreneurship, Management and Industry (JEMI) Vol 4, No 1 (2021): Januari - Maret 2021
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36782/jemi.v4i1.2134

This research is entitled analysis of the availability of green open space (RTH) and its impact on the citizens of DKI Jakarta with the aim of seeing the efforts of the DKI Jakarta Regional Government in providing RTH at least 30% from outside its area, which is the mandate of Law Number 26 of 2007 concerning Spatial Planning and DKI Jakarta Regional Regulation Number 1 of 2012 concerning Spatial Planning in 2030. This research is descriptive with a qualitative approach. The data used in this study are secondary data in the form of data and information on green open space in the city of DKI Jakarta, information from the official website, and the results of previous research related to green open space and its impact. The results showed that the Government of DKI Jakarta was only able to provide 14.9% RTH, while the time to realize 30% RTH in DKI Jakarta only had 10 years left. As a result, the city of DKI Jakarta has become an uncomfortable city and the citizens of DKI Jakarta are prone to disease due to air pollution and flooding.

Kebijakan Pemerintah dalam Meningkatkan Prestasi Atlit Nasional Harahap, Insan Harapan
Journal of Entrepreneurship, Management and Industry (JEMI) Vol 1, No 4 (2018): Desember 2018
Publisher : Program Studi Manajemen

Sports is an activity to ensure physical health for each individual. Furthermore, sports have prestige, special value, pride, and pride. Each country must send its national athletes to compete with other athletes in international sports competitions. Achievements measured by the high number of gold medals are the main goals that must be achieved by every national athlete, especially Indonesian athletes. So that various efforts must be made to win in every sport both nationally and internationally. The history of the achievements of Indonesian national athletes experiences tidal dynamics in various sports. In fostering athletes, the government has issued several policies, such as Law No. 3 of 2005 concerning National Sports System (UUSKN) and Law No. 40 of 2009 concerning Youth. In its implementation, several supporting and inhibiting factors were found in improving the achievement of national athletes. On this basis, the Indonesian government must respond wisely as a step to improve the performance of national athletes.

Analisis Gaya Kepemimpinan Lee Kuan Yew dalam Mengantarkan Singapura menjadi Negara Maju Harahap, Insan Harapan
Journal of Entrepreneurship, Management and Industry (JEMI) Vol 2, No 1 (2019): Januari - Maret 2019
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36782/jemi.v2i1.1841

Lee Kuan Yew merupakan Perdana Menteri Singapura pada periode 1953-1990. Dalam masa kepemimpinannya, Lee menuai pro-kontrasi gaya kepemimpinan yang otoriter sekaligus demokratis, yang kemudian disebut sebagai mobokrasi atau hybrid regime atau ‘Demokrasi ala Asia’ yaitu membatasi kebebasan demokrasi dengan tujuan untuk dapat memelihara tradisi komunitas di Singapura. Oleh beberapa pakar, Lee digambarkan sebagai pemimpin yang kharismatik, diktator, dan sekaligus pemimpin transformasional, karena mampu memotivasi dan membawa kemajuan besar pada semua sektor. Model kepemimpinan Lee telah menjadi alat pemelihara proses politik dan ekonomi Singapura yang berkinerja tinggi dan stabil, dalam waktu yang bersamaan. Lee berhasil merubah Singapura menjadi negara maju dan negara metropolitan ketiga di dunia dengan waktu yang relatif singkat (tiga dekade). Oleh The Heritage Foundation dalam 2013 Ten Economic Freedom, Singapura mendapat peringkat kedua dunia dengan skor rata-rata 88.0 sebagai negara yang memiliki kepatuhan hukum, pemerintahan yang terbatas, efisiensi, dan pasar tebuka. Selain itu, Singapura berhasil memperoleh GDP US$14.000, serta negara yang bersih dari korupsi.Kata Kunci: kepemimpinan, demokrasi, otoriter, Lee Kuan Yew Lee Kuan Yew was the Prime Minister of Singapore in the period of 1953-1990. During his leadership, Lee evoked the controversy of an authoritarian and democratic leadership style, which was known as mobocracy or hybrid regime that limits the democratic freedom with the aim at maintaining the traditions of the community in Singapore. Some experts think that Lee is described as a charismatic, dictator and transformational leader because he is able to motivate and bring great progress to all sectors. At the same time, Lee's leadership model has become a tool for maintaining Singapore's high-performance and stable political and economic processes. Lee managed to turn Singapore into a developed country and the third metropolitan country in the world with a relatively short time (three decades). By The Heritage Foundation in the 2013 Ten Economic Freedom, Singapore was the second rank in the world with an average score of 88.0 as a country that has legal compliance, limited governance, efficiency, and open markets. In addition, Singapore managed to obtain US $ 14,000 GDP, as well as a country that is free from corruption. Keywords: leadership, democracy, authoritarian, Lee Kuan Yew

PENGARUH BUDAYA ORGANISASIDAN GAYA KEPEMIMPINAN TERHADAP KINERJA MELALUI KEPUASAN KERJA KARYAWAN ADMINISTRATIF UNIVERSITAS BAKRIE Insan Harapan Harahap
KENEGARAAN Vol 1, No 1 (2016): Vol 1 NO. 1 September 2016
Publisher : Sekolah Pascasarjana UNAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1560.304 KB)

This research was conducted in Bakrie University in South Jakarta. This research aims to find out the effect of organisational culture and leadership style toward performance through job satisfaction administrative employees of Bakrie University. The research was done to 61 respondents who work as administrative employees of Bakrie University. Data processing was done by using SPSS 16 statistical tool with multiple regression analysis model and do multiple test calculation to determine how much the effect of job satisfaction intervene the effect of organisational culture and leadership style. From the result of linear regression data processing, it founds that the organisation culture and leadership style have positive effects both of partially and simultaneously toward job satisfaction and performance. Besides that, by using test, it found that job satisfaction intervene the relationship between organisational culture and leadership style toward performance, with the equation Ŷ = 2.209 + 0.228X1+ 0.280X2+ 0.435X3+ 0.307X3X1+ 0.119X3X+ εKeyword: organisation culture, leadership style, performance, job satisfaction 2

URGENSI KEBIJAKAN REKLAMASI PANTAI UTARA DKI JAKARTA DAN DAMPAK YANG DITIMBULKAN Insan Harapan Harahap; Nana Suryana
TATALOKA Vol 21, No 4 (2019): Volume 21 No 4, November 2019
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/tataloka.21.4.689-704

Controversy related to the reclamation policy of the DKI Jakarta’s North Coast is endless. Its reclamation policy is reputed inappropriate with the prevail procedure, its policy becomes a fighting zone between authority and entrepreneur, beside them bribe cases and corruption was shown covering its reclamation policy of DKI Jakarta’s North Coast. Therefore, writer tried to explain whose the actor belongs to its reclamation project. This research will be descriptive, which the data and information’s used in this research contains of documentation studies and interview with the related institution whose has relation with the reclamation project of DKI Jakarta’s North Coast. The result of this research will be concluded that the reclamation project of DKI Jakarta’s North Coast has a positive and negative impact. This reclamation project can not only solve the existing problems, instead of creating new problems associated with adverse environmental impacts. In addition, the reclamation project disrupted the livelihood of fishermen in the North Coastal area of DKI Jakarta.

Upaya Pemerintah Kabupaten Banyuwangi Menurunkan Stunting (SDG 2.2) Lapian, Jonathan Edward; Harahap, Insan Harapan
Journal of Entrepreneurship, Management and Industry (JEMI) Vol 6, No 3 (2023): July - September
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36782/jemi.v6i3.2492

In light of the determination to address Sustainable Development Goals, the Indonesian government has established the vision of “Indonesia Emas 2045”, with human development and the ability of science and technology to play a significant role in increasing health and society’s quality of life. To achieve this vision, Indonesia has to solve the challenges in public welfare including stunting as a chronicle condition that affects child growth and development. These challenges related to Zero Hunger of SDG 2 which aims to end poverty and access to safe and nutritious food to be met by all levels of society. In order to gain a comprehensive analysis of the efforts of the Indonesian government to reduce stunting rates, this study has undertaken the limitations of research within the Banyuwangi Regency as one of the top levels of stunting rates in national prevalence in 2018 with an improvement trend of 8% in the following year. This study accessed data from the officials’ site of the Banyuwangi government and the results of previous research to subsequently subjected to descriptive analysis method with a qualitative approach. The findings of this research indicate the significant accomplishment of Banyuwangi Regency’s government in solving the stunting problems within the regency as the result of a commitment to achieving Zero Stunting as the answer to SDG 2.

DAMPAK PEMBANGUNAN TERUSAN KRA DI THAILAND TERHADAP EKONOMI INDONESIA Harahap, Insan Harapan
JWP (Jurnal Wacana Politik) Vol 4, No 1 (2019): JWP (Jurnal Wacana Politik) Maret
Publisher : Universitas Padjadjaran

Penelitian ini membahas dampak pembangunan Terusan Kra terhadap perekonomian Indonesia dan upayapemerintah Indonesia dalam memanfaatkan Terusan Kra. Penelitian ini menggunakan data sekunder berupabahan pustaka, yang terdiri dari penelitian sebelumnya, berita resmi, dan informasi dari website terpercaya yangterkait dengan rencana pembangunan Terusan Kra. Hasil penelitian menunjukkan bahwa pembangunan TerusanKra akan memberikan dampak positif dan negatif bagi perekonomian Indonesia. Namun, Terusan Kra akanmemberikan dampak positif yang besar bagi perekonomian nasional apabila Indonesia mampu memanfaatkanPelabuhan Sabang dan Pelabuhan Kuala Tanjung sebagai pelabuhan berstandar internasional yang mampumelayani bongkar-muat kapal asing sekaligus sebagai hub internasional menggantikan pelabuhan Singapura.Untuk memaksimalkan dampak positif tersebut, pemerintah perlu meningkatkan implementasi tol laut yangsudah dicanangkan dan diimplementasikan sejak 2015 sebagai sarana arus distribusi dari dan ke PelabuhanSabang dan Pelabuhan Kuala Tanjung.

INDONESIA’S STRATEGY AND POLICY TO FACE GLOBAL ECONOMIC UNCERTAINTY DURING AND AFTER COVID-19 Harahap, Insan Harapan
JWP (Jurnal Wacana Politik) Vol 11, No 1 (2026): JWP (Jurnal Wacana Politik) January
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jwp.v11i1.68946

This article discusses Indonesia’s response to global economic uncertainty characterized by interrelated shocks such as pandemics, supply chain disruptions, geopolitical tensions, inflationary pressures, climate risks, and volatile commodity markets. The study applies a descriptive qualitative approach and uses secondary data derived from official government documents, macroeconomic statistics, international economic agency reports, scientific articles, and relevant literature. The analysis covers the period 2020-2025 to capture the emergency response and recovery phase amid ongoing global instability. These findings show that Indonesia is adopting an adaptive and multidimensional policy mix, incorporating expansionary fiscal measures, flexible monetary management, and long-term structural reforms to maintain macroeconomic stability and social welfare. Fiscal policy acts as a key stabilizer through targeted social assistance, subsidies, and incentives that support household consumption and business continuity. Monetary policy focuses on controlling inflation, maintaining exchange rate stability, and strengthening the financial system. Beyond stabilization, the government encourages economic diversification through industrial downstreaming, digital economy expansion, and strategic investments to reduce dependence on raw commodity exports. Food and energy security policies, and the acceleration of the energy transition, are the central pillars of long-term security. International cooperation further strengthens domestic efforts by expanding trade and investment partnerships. Despite relatively positive performance, structural challenges remain, especially commodity dependence, coordination gaps, and uneven human resource development. Overall, Indonesia’s experience underscores the importance of an integrated policy framework that aligns crisis management with inclusive and sustainable economic transformation under global uncertainty.

The Role of Ombudsman as A 'Watchdog' in Supporting Public Service Reform Insan Harapan Harahap; Sergio Kwek
Jurnal Pemerintahan dan Politik Vol. 10 No. 3 (2025)
Publisher : Universitas Indo Global Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jpp.v10i3.5101

This article examines the role of the Ombudsman as a ‘watchdog’ in ensuring accountability and fairness in the public service in Indonesia. Using Watchdog theory, this research explores the role of the Ombudsman as a watchdog institution that safeguards democracy and is responsible for ensuring compliance with public service standards. The Ombudsman has a crucial role in overseeing the government bureaucracy, particularly about maladministration, corruption and abuse of power. The research also illustrates the unique challenges faced by the Ombudsman, due to the limited authority to compel the reported party or agency to comply with the recommendations made by the Ombudsman. The performance report on the Ombudsman's performance in 2023 related to public services shows an increase in the number of reports from the public. However, the increase in the number of reports is an indication of a decline in the quality of public services. The revision of the law to strengthen the Ombudsman's authority is still pending so that reports, conclusions of maladministration, and suggestions for reported parties and their superiors are limited to recommendations.

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