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Effective Procurement Management and Organisational Performance: Perspectives of the Supply Chain Personnel CHINOGWENYA, RewardKudzanai; UTETE, Reward
International Journal of Environmental, Sustainability, and Social Science Vol. 4 No. 6 (2023): International Journal of Environmental, Sustainability, and Social Science (Nov
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v4i6.904

Abstract

Although the concept of procurement practices has been studied, the relationship between strategic procurement management and organisational performance has yet to be discovered. Informed by this besetting reality, solid evidence that validates the connection is required to conceptualise procurement management. Thus, the study sought to assess the relationship between procurement management and organisational performance at the leading organisation in the health sector in Zimbabwe. The study adopted a descriptive research design and quantitative research approach. The data was collected from a sample of 40 respondents who comprised the supply chain leaders of a global public health organisation in Zimbabwe. The respondents were randomly selected, and data were collected using a closed-ended questionnaire. The study's key findings indicated that sound procurement management improves organisational performance at a global public health organization in Zimbabwe. The study established that promoting e-procurement system management and strategic buyer-supplier relationships significantly contribute to organisational performance. Therefore, the study recommends that management adopt an electronic procurement system and e-procurement management and forge robust strategic buyer-supplier relationships to improve organisational performance.
Good Governance as An Economic Driver for Service Delivery: Lessons for South African Government Marawu, Ndimphiwe Mlamli; Utete, Reward; Zhou, Sheunesu
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 6 No. 2 (2023): January - June Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v6i2.1219

Abstract

Good governance is an essential practice which brings sustainable good living standards and remains a pipedream to various countries. As such, the quest for service delivery has prompted the need for leaders at different levels, from the apex national government level to the lowest local government level, to exercise good governance. In the year 2021, over 5 464 complaints of poor service delivery were recorded in South Africa and of 257 South African municipalities, only 16 were in stable condition. However, there are limited previous studies on the relationship between good governance and service delivery. In pursuit of economic development, the purpose of this paper is to investigate good governance and show its spectre of relevance to service delivery with a view to providing lessons to South Africa. The paper dovetails with good governance and service delivery exercised in various developed countries. The study utilised a literature research approach in which the researcher gathered textbooks, seminar and workshop papers, journal articles, and both local and international newspapers and websites. The paper gives the key findings of this study which are useful to the South African Government. The Government of South Africa should develop useful initiatives to support the improvement of service quality along with the existing tools and systems that promote smooth and effective public service delivery.