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All Journal Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK)
Sapril, Mohammad
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Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Mathematics Other

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KINERJA PUSTAKAWAN PERPUSTAKAAN FISIP UNTAN DALAM PELAYANAN KEPADA PEMUSTAKA Sapril, Mohammad; Madeten, Sisilya Saman
Jurnal Pendidikan dan Pembelajaran Khatulistiwa (JPPK) Vol 12, No 3 (2023): Maret 2023
Publisher : Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jppk.v12i3.63708

Abstract

This study aims to determine the Performance of Library Librarians of FISIP Untan in Services to Users. The research method used is a qualitative research method with a descriptive approach. The source of this research data is the library manager of FISIP Untan. Data collection techniques: making observations in the service room, seeing the performance of librarians and paying attention to performance in the service room, conducting interviews with library managers about performance in the service room. The performance of librarians in serving users in the FISIP Untan library environment in the category is very good. Factors that affect the performance of librarians in the FISIP Untan library consist of internal factors, namely inappropriate human resources and external factors, namely the lack of book storage shelves. Obstacles faced by librarians in providing services to users in the FISIP Untan library environment, including indifferent attitude, lack of user compliance with the rules of order and the existence of damaged book collections.
Co-Authors Madeten, Sisilya Saman