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Perception and Practices of Health Data Privacy Protection among Consumers: An Empirical Study in One of Indonesia's Major Cities Yusufa, Joni; Hermawan, Dede; Wuri Safitri, Pradita; Sujati, Ananda; Prayuti, Yuyut; Lany, Arman
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 6 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i6.1126

Abstract

Online information exchange has become commonplace in today's digital era, especially in the health sector. However, this also raises concerns regarding personal data privacy, especially health data. This study analyses consumers' perceptions and practices of health data privacy protection. The empirical method is used in this research. The data collection techniques used were literature studies, direct observation, and interviews. After the data is obtained, it is analysed through the stages of reduction, presentation of data, and conclusion. The results showed that consumers in Jakarta have a high level of perception of the importance of health data privacy; consumers understand that health data is sensitive information that needs to be protected. The law regarding the protection of consumer health data privacy in Indonesia is Law No. 27 of 2022 concerning Personal Data Protection. Practices in carrying out the personal data protection function by officers involve providing information and consultation to those in control of personal data to ensure compliance with the Personal Data Protection Law, monitoring to ensure that the rules applied by those in control of individual data are by the provisions of the applicable requirements, providing advice regarding the impact of personal data protection as well as monitoring the performance of individual data controllers and coordinating and taking action on issues related to activities in processing personal data.
The Effectiveness of Arbitration as A Commercial Dispute Resolution Solution in Indonesia Sujati, Ananda; Yusufa, Joni; Hermawan, Dede; Safitri, Pradita Wuri; Anggraeni, Happy Yulia; Sagita, Praniko Imam
Jurnal Indonesia Sosial Sains Vol. 6 No. 2 (2025): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v6i2.1612

Abstract

Despite being regulated in Law Number 30 Year 1999, the effectiveness of arbitration in Indonesia still faces various challenges, such as lack of public understanding, high costs for small businesses, and limited arbitration infrastructure in the regions. Therefore, there is a need to evaluate and strengthen the role of arbitration to ensure that this mechanism can be a quick, fair solution and support business sustainability in Indonesia. The purpose of this study is to assess the extent to which arbitration has been able to be an effective solution in resolving commercial disputes in Indonesia, identify factors that influence its success, and provide recommendations to increase its efficiency and trustworthiness as a fair and speedy dispute resolution alternative. This research uses a descriptive method with a qualitative approach to describe phenomena systematically and accurately. Data was collected through documentation techniques, analyzing various relevant documents such as reports, archives, or articles. Data analysis was conducted in three stages: data reduction, data presentation, and conclusion drawing validated through triangulation. The results showed that arbitration is an effective commercial dispute resolution mechanism in Indonesia because it offers a fast process, affordable costs, and a final and binding award. Its advantages include flexibility, confidentiality, and international recognition through the New York Convention. However, its optimization requires strengthening regulations and education to overcome challenges such as the lack of understanding of business actors and inconsistencies in the application of the law.