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All Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Nur Okluanty, Fibi
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Peran Customer Service dalam Meningkatkan Kualitas Pelayanan Nasabah PT. Bank Rakyat Indonesia (Persero) TBK Kantor Cabang Madiun Nur Okluanty, Fibi; Imaningsih, Niniek; Fadil, Cholid
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 11 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i11.3843

Abstract

Achieving customer happiness necessitates the adoption of enhanced cutomer service. The present study examines how cutomer service might enhance cutomer servi satisfaction at the Madiun Branch Office of PT Bank Rakyat Indoensia (Persero)Tbk. For the intention of understanding how customer service contributes to the PT Bank Rakyat Indoensia (Persero)Tbk Madiun Branch Office’s improved customer service. Qualitative research with data gathering methods from libraries is the sort of study that’s is being done. The study’s findings show that PT Bank Rakyat Indoensia (Persero)Tbk Madiun Branch Officeis customer service is crusial to the provision of services to clients
Co-Authors Cholid Fadil Imaningsih, Niniek