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All Journal Jurnal Indonesia Sosial Sains Journal Research of Social Science, Economics, and Management
Hayati , Neneng
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The Effect of Motivation and Job Satisfaction on the Performance of MSME Credit Account Officer Employees at Bank BJB Mulyadi, Muhammad Adhitya; Hayati , Neneng
Jurnal Indonesia Sosial Sains Vol. 5 No. 04 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i04.1060

Abstract

This research aims to determine the impact of work motivation and job satisfaction partially and simultaneously on the performance of AO Kredit UMKM employees at bank bjb. The research method applied in this study is descriptive verification research. The total research sample was 152 people. This research was carried out in several ways, namely: interviews, questionnaires, observation. Data analysis was used with descriptive analysis, Classical Assumption Test and hypothesis testing which included the t test and f test. The results of the analysis show that the partial influence of work motivation on the performance of AO Credit MSMEs at bank bjb is 32.5%. The partial influence of job satisfaction on the performance of AO Credit MSMEs at bank bjb is 42.8%. The magnitude of the influence of work motivation and job satisfaction on the performance of AO Credit UMKM employees at bank bjb simultaneously is 75.3%.
The Effect of Corporate Culture and Innovation on Employee Performance, with Knowledge Sharing as sn Intervening Variable, at Bank BJB Dwiputrana, Hatta Zul Khamisa; Hayati , Neneng
Journal Research of Social Science, Economics, and Management Vol. 5 No. 9 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i9.1446

Abstract

This research is motivated by the demands of digital transformation in the banking sector, which require an adaptive, innovative, and collaborative work culture to enhance sustainable employee performance. Although Bank BJB has shown improvement during 2022–2024, challenges remain, including uneven cultural implementation, low employee participation, and limited knowledge sharing. This research aims to analyze the influence of organizational culture and innovation on employee performance with knowledge sharing as an intervening variable in Bank BJB.. This study uses a quantitative approach with causal design to examine the cause-and-effect relationship between organizational culture (X1) and innovation (X2) variables on employee performance (Y), either directly or indirectly through knowledge sharing (Z). The data analysis technique uses multiple linear regression to test the direct influence and mediation between variables. The results of the study are expected to show that organizational culture and innovation have a positive and significant influence on employee performance, both directly and through knowledge sharing as an intervening variable. Knowledge sharing plays an important role in strengthening the relationship between organizational culture and innovation on employee performance, thereby creating a productive, adaptive, and learning-oriented work environment. The implications of this study provide recommendations for the management of Bank BJB to strengthen an adaptive organizational culture, improve the innovation ecosystem, and optimize a digital-based knowledge sharing  system  to support the improvement of employee performance and company competitiveness in the digital era.
Co-Authors Dwiputrana, Hatta Zul Khamisa Mulyadi, Muhammad Adhitya