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All Journal Journal of Management
Salzberger, Thomas
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Economics, Econometrics & Finance

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Analysis Of The Role Of Internal Communication And Work Discipline On Employee Performance At Pt. Kalibaru Investama Rosary, Juao C. Costa; Ghauri, Pervez N; Salzberger, Thomas
Journal of Management Vol. 1 No. 1 (2022): January - June
Publisher : Yayasan Pendidikan Belajar Berdikari

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Abstract

This study explains the relationship between internal communication and work discipline and how both factors affect employee performance. PT. Kalibaru Investama is the subject of this investigation. The philosophy of work discipline and internal communication is covered in this paper. This study employed a non-probability sampling technique with a quantitative approach using a questionnaire survey that was given to 67 respondents and then analyzed using SPSS version 20.0. The findings of the hypothesis test (t test), which found a significant relationship between work discipline and performance (t count 2.153 Ttable 1.996). Internal communication has a t count of 3.398 Ttable 1.996 with a coefficient of determination of 41.7%, which indicates a considerable impact on job performance. Employee performance is significantly and simultaneously impacted by work discipline and internal communication. The results of this study's implications can help management, particularly at PT. Kalibaru Investama, realize the need of maintaining workplace discipline and effective internal communication.
The Effect Of Service Quality On Satisfaction And Behavioral Intention In Flight Services Pt. Sea Lion. Rama, Maria de la Cruz del Río; Salzberger, Thomas
Journal of Management Vol. 1 No. 2 (2022): July - December
Publisher : Yayasan Pendidikan Belajar Berdikari

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Study The following goals are pursued: (1) To understand and analyze the relationship between service quality and behavioral intention in the company flight services provided by PT. Lion Air; (2) To determine and assess the impact of service quality on customer satisfaction at said company; and (3) To understand and analyze the relationship between satisfaction and behavioral intention in said company. Study This feature explanation tries to explain the positions of the variables under study as well as the connections and interactions between them. The target demographic for the study is Lion Air passengers, and the research location is the Office of PT. Lion Air Surabaya at Juanda Airport. populace under study This is a list of all passengers on board flight PT. Lion Air that number No known (unlimited) and cannot be specifically named (infinitive). The Equation Model Structure (also known as the Structured Equation Model or SEMS) is the tool analysis employed. According to research findings, service quality significantly influences behavioral intentions, satisfaction significantly influences behavioral intentions, and service quality significantly influences behavioral intentions.
The Impact Of Electronic Word Of Mouth And Digital Payment On Electronic Business Applications Ghauri, Pervez N.; Salzberger, Thomas
Journal of Management Vol. 2 No. 1 (2023): January - June
Publisher : Yayasan Pendidikan Belajar Berdikari

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With the advancement of technology and information, many company sectors now use technology and media as a tool in marketing. Advertising development has become a contemporary trend for achieving long-term corporate performance. However, issues develop when the firm chooses the improper social networking platforms, resulting in a detrimental influence on the company itself. The purpose of this research is to look into the impact of electronic word of mouth and digital payment convenience on purchasing decisions made on the OLX application in Pangandaran Regency. In this study, 111 people were chosen at random to use an online shopping application on their smartphone. In this study, a multiple linear regression analysis strategy utilizing SPSS software version 26 is applied. The findings indicate that electronic word of mouth and digital payment variables have an impact on purchase intent and can be classified as positive.
Co-Authors Ghauri, Pervez N Ghauri, Pervez N. Rama, Maria de la Cruz del Río Rosary, Juao C. Costa