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All Journal AJMC (Asian Journal of Media and Communication) AJMC (Asian Journal of Media and Communication) Semantik: Journal of Social, Media, Communication, and Journalism
Kim, Ji Young
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Religion Arts Humanities Computer Science & IT Education Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Social Sciences Other

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Overcoming Workplace Conflicts in Multicultural Organizations: Conflict Factors and Resolution Strategies Hussain, Haider Rifaat; Kim, Ji Young
Semantik: Journal of Social, Media, Communication, and Journalism Vol 3 No 1 (2025): SEMANTIK (Journal of Social, Media, Communication, and Journalism)
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/semantik.v3i1.14884

Abstract

In todayÔÇÖs globalized society, working environment has become diverse and organizations face both, opportunities and challenges based on the cultural differences of their workforce. The U.S. is one of many countries experiencing expansion in workplace diversity. In 2019, a majority of new hires in the U.S. were people of color between the ages 25 to 54 (Long & Damn, 2021). The report shows that the Latin population may constitute 20% of AmericaÔÇÖs workforce by the year 2028 (Long & Damn, 2021). Also, Blacks and Asians constituted 19% of the total labor force of the U.S. in 2020 (U.S. Bureau of Labor Statistics, 2021).┬á This workforce diversity increases our attention to the cultural differences experienced in workplace settings and its impact organizational communication and performance. Employees experience many cultural challenges, and without proper cross-cultural adjustment, their level of work stress may increase (Chen, 2019). Also, cultural diversity can lead to intercultural conflicts in the workplace. Scholars defined intercultural conflict as ÔÇ£different expectations concerning appropriate or inappropriate conflict behavior in a conflict sceneÔÇØ (Ting-Toomey & Oetzel, 2001, p. 1). Organizations try to manage those conflicts through effective communication and cultural trainings (Shahid, 2022). The purpose of this study is to unearth causes of workplace conflicts through in-depth interviews of employees across culturally diverse organizations in the United States, and to identify ways to reduce these cultural gaps and increase intercultural understanding among employees. Findings of this study will bridge existing gaps in literature and help organizations prepare and implement a course of action that builds a harmonious and collaborative workplace culture
Understanding Frames of the State-Sponsored Media Tweets During the 2019 Hong Kong Protests Kim, Ji Young
Asian Journal of Media and Communication Vol. 6 No. 1 (2022): Volume 6, Number 1, 2022
Publisher : Department of Communications, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/asjmc.vol6.iss1.art5

Abstract

In this current study, Chinese government’s strategic communication efforts were explored in the context of the 2019 Hong Kong protests via state-sponsored media tweets. To understand how the government conveyed the protests and how it is engaged with other stakeholders, tweets were examined inductively in terms of frames and stakeholders. Recognizing the strategic nature of agenda building, message frames, stakeholders, and their characteristics and relationships around the issues were the key aspects of understanding the issue. Results show the multiple frames identified to understand how the protests were described, who the main actors were, and how their relationships were presented in the social media messages. The representation of the stakeholders or frames in the social media messages changed over a short period. The roles of state-sponsored tweets as strategic public diplomacy tools and information sources are discussed.
Understanding Frames of the State-Sponsored Media Tweets During the 2019 Hong Kong Protests Kim, Ji Young
Asian Journal of Media and Communication Vol. 6 No. 1 (2022): Volume 6, Number 1, 2022
Publisher : Department of Communications, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/asjmc.vol6.iss1.art5

Abstract

In this current study, Chinese government’s strategic communication efforts were explored in the context of the 2019 Hong Kong protests via state-sponsored media tweets. To understand how the government conveyed the protests and how it is engaged with other stakeholders, tweets were examined inductively in terms of frames and stakeholders. Recognizing the strategic nature of agenda building, message frames, stakeholders, and their characteristics and relationships around the issues were the key aspects of understanding the issue. Results show the multiple frames identified to understand how the protests were described, who the main actors were, and how their relationships were presented in the social media messages. The representation of the stakeholders or frames in the social media messages changed over a short period. The roles of state-sponsored tweets as strategic public diplomacy tools and information sources are discussed.
Co-Authors Hussain, Haider Rifaat