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Hestiafin , Hilmi Mahira
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

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Analisis Kualitas Sistem Website Letterboxd Menggunakan Integrasi Metode WebQual dengan Importance Performance Analysis (IPA) dan Model Kano Hestiafin , Hilmi Mahira; Sulistyo, Puspitodjati
Prosiding Seminar SeNTIK Vol. 9 No. 1 (2025): Prosiding SeNTIK 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat

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Abstract

Penilaian kualitas website Letterboxd menunjukkan 18 dari 23 atribut belum memenuhi harapan pengguna. Integrasi WebQual, IPA, dan Kano menghasilkan prioritas perbaikan pada kualitas informasi dan navigasi.
Co-Authors Sulistyo, Puspitodjati