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All Journal Journal of Health Innovation and Environmental Education
Steenvoorden, Michelle
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Humanities Education Environmental Science Public Health

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User Insights: Understanding the Acceptance and Utilization of the National Health Insurance Mobile Application Putri, Pratiwi Hanjani; Steenvoorden, Michelle
Journal of Health Innovation and Environmental Education Vol. 2 No. 1 (2025): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jhiee.v2i1.2321

Abstract

Purpose of the study: to analyze the factors that influence user acceptance of the National Health Insurance Mobile application using the Unification Theory Model of Technology Acceptance and Use. Methodology: The population of this study was users of the National Health Insurance Mobile application residing in Jakarta, Bogor, Depok, Tangerang, and Bekasi. Questionnaires were distributed online and offline, and the sample collection technique used multi-stage purposive sampling. This study employed quantitative methods and CB-SEM analysis techniques. Data analysis was carried out using AMOS version 24. Main Findings: The results showed the rejection of seven of the twelve hypotheses tested. The results of this study are expected to provide recommendations for the development of a National Health Insurance Mobile application for the Social Health Insurance Administration Agency. Novelty/Originality of this study: This study offers new insights into how users accept and utilize the National Health Insurance mobile application by integrating behavioral, experiential, and system-related factors in a single analytical model. It advances current knowledge by identifying specific user-driven barriers and facilitators, providing evidence-based directions for improving digital health service adoption and optimizing user engagement.
User Insights: Understanding the Acceptance and Utilization of the National Health Insurance Mobile Application Putri, Pratiwi Hanjani; Steenvoorden, Michelle
Journal of Health Innovation and Environmental Education Vol. 2 No. 1 (2025): June
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jhiee.v2i1.2321

Abstract

Purpose of the study: to analyze the factors that influence user acceptance of the National Health Insurance Mobile application using the Unification Theory Model of Technology Acceptance and Use. Methodology: The population of this study was users of the National Health Insurance Mobile application residing in Jakarta, Bogor, Depok, Tangerang, and Bekasi. Questionnaires were distributed online and offline, and the sample collection technique used multi-stage purposive sampling. This study employed quantitative methods and CB-SEM analysis techniques. Data analysis was carried out using AMOS version 24. Main Findings: The results showed the rejection of seven of the twelve hypotheses tested. The results of this study are expected to provide recommendations for the development of a National Health Insurance Mobile application for the Social Health Insurance Administration Agency. Novelty/Originality of this study: This study offers new insights into how users accept and utilize the National Health Insurance mobile application by integrating behavioral, experiential, and system-related factors in a single analytical model. It advances current knowledge by identifying specific user-driven barriers and facilitators, providing evidence-based directions for improving digital health service adoption and optimizing user engagement.
Effectiveness of Health Education and Short Message Service Reminders Reminders on Iron Supplement Adherence among Pregnant Women Karapetyan, Nare; Toyonan, Lilit; Steenvoorden, Michelle; Albahri, Nour
Journal of Health Innovation and Environmental Education Vol. 3 No. 1 (2026): June (On Going)
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jhiee.v3i1.2672

Abstract

Purpose of the study: This study aimed to evaluate effectiveness structured health professional led education embedded within routine antenatal care in enhancing iron supplement adherence among pregnant women. Methodology: A quasi-experimental pretest–posttest control group design conducted among 120 pregnant women at Masis Maternity Hospital. Participants allocated to intervention group. receiving structured professional-led education with reinforcement or a control group receiving routine care. Primary outcome was iron supplement adherence (≥80% consumption), while secondary outcomes included knowledge score and hemoglobin level changes over 8 weeks. Data analyzed using chi-square tests, independent and paired t-tests, and logistic regression. Main Findings: After 8 weeks, adherence significantly increased to 81.0% in .intervention group compared with 51.7% in control group (p < 0.001). The intervention group was nearly five times more likely to achieve adequate adherence (AOR = 4.83; 95% CI: 2.01–11.61). Knowledge scores improved by +5.27 points in the intervention group versus +1.78 in controls (p < 0.001). Hemoglobin levels increased by 0.86 g/dL in intervention group icompared to 0.32 g/dL control group (p < 0.001). Novelty/Originality of this study: This study advances maternal health practice by reframing health education as a structured, professionally embedded care model rather than a single counseling encounter, demonstrating measurable behavioral and clinical impact within routine antenatal services.
Co-Authors Albahri, Nour Karapetyan, Nare Putri, Pratiwi Hanjani Toyonan, Lilit