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All Journal Faiyadhah
Akhirudin, Muhamad Towil
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Education Social Sciences Other

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Kualitas Pelayanan Pendidikan: Perspektif Pembagian Tugas dan Pengawasan: Kualitas Layanan Pendidikan: Perspektif Pembagian Tugas dan Supervisi Isyanto, Nur; Akhirudin, Muhamad Towil; Hadi, Riswan
Faiyadhah | Journal of Islamic Education Management Vol. 1 No. 1 (2025): Faiyadhah
Publisher : Yapilin Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64344/fydh.v1i1.10

Abstract

This study aims to examine the effect of task division and supervision on the quality of educational services at the Hudatul Falah Foundation, Ciseeng, Bogor Regency. Using a quantitative approach with a correlational method, this study involved all teachers at the foundation, with a sample size of 60 respondents. Data were collected through a questionnaire that measured three main variables: task division, supervision, and quality of educational services. The results of the regression analysis showed that task division had a significant effect on service quality with a correlation coefficient of 0.859 and a determination coefficient of 0.738. Supervision also had a significant effect with a correlation coefficient of 0.740 and a determination coefficient of 0.548. The combination of the two showed a very strong effect on service quality, with a correlation coefficient of 0.881 and a determination coefficient of 0.776. These findings indicate that clear management of task division and effective supervision can improve the quality of educational services, making a positive contribution to the management of education in other educational institutions
Co-Authors Hadi, Riswan Isyanto, Nur