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Readiness to Exhibit Organizational Citizenship Behaviour among Local Government Employees: A Demographic Analysis Ibrahim, Rashidah Mohamad; Abu Bakar, Nor Mazlina; Amin, Aziz
Eko dan Bisnis: Riau Economic and Business Review Vol. 10 No. 2 (2019)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v10i2.179

Abstract

Local government, being the manager of urban environment, ranked last under the Malaysia government structure after Federal and State governments.  The main function of local government is to stimulate economic growth and social development of a district. However, the operational roles that these local governments supposed to portray have to some extent do not meet the public expectations, resulting in various complaints being filed through various channels as compiled by Public Complaint Bureau. In response to the public outcry for better service delivery, the objectives of this research are to investigate the effect of demographic factors namely (i) gender, (ii) age, (iii) working experience, (iv) supervision tenure and (v) service group in influencing the exhibition of citizenship behavior among local government workforce in east coast region of Malaysia. 126 respondents from three local governments working in east coast states of Malaysia have participated where data were collected using stratified random sampling approach.  Empirical results revealed that only supervision tenure has significant influence in elevating employees’ Organizational Citizenship Behavior, hence, supporting social exchange theory. Therefore, management should undertake hands-on actions in warranting that these demographic variables be strengthened in invoking employees’ citizenship behavior towards instilling public confidence towards multifarious services provided by local governments
Pengembangan Potensi Komoditas Mawar sebagai Kreasi Berkelanjutan pada Aspek Ekonomi Kreatif Desa Karangpring Sayekti, Yosefa; Purnamawati, Indah; Irmadariyani, Ririn; Putri, Adhelia Febriana; Rahmadani, Alvi; Pratama, Theodicy Kristian; Adhani, Brillian Farel; Maskur, Zevicha Angelita Berlian; Abu Bakar, Nor Mazlina; Aprillianto, Bayu
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 6 No. 1 (2026): APRIL 2026
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v6i1.743

Abstract

Rose cultivation in Karangpring Village, Jember Regency, has long been trapped in a low-value commodity chain — sold as fresh cut flowers for grave ceremonies, with farmers earning well below the regional minimum wage. This community service program addresses that gap by applying a creative economy approach to transform raw rose commodities into marketable food and non-food products, including rose syrup, rose jam, bakpia, reed diffusers, and aromatherapy candles. The program was carried out through Focus Group Discussions (FGD), hands-on production training, and structured mentoring sessions with the Women Farmers Community (Kelompok Wanita Tani), covering product development, brand identity, and digital marketing through platforms such as Shopee and Instagram. Beyond product diversification, the program pursued a broader objective: building a self-sustaining creative economy community under village government oversight, capable of managing production, distribution, and market expansion independently. Outcomes indicate a positive shift in community capacity, with consistent participation across five to ten sessions and early market traction through repeat orders at the local level. The program also contributes to the Sustainable Development Goals (SDGs), particularly in the areas of economic welfare, commodity literacy, and responsible resource use. Scaling this initiative from a community unit to a full creative industry will require strategic investment and partnership — a challenge that remains open.