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All Journal Eko dan Bisnis: Riau Economic and Business Review
Imrialis, Imrialis
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Semangat Kerja Terhadap Kinerja Karyawan Bagian Gudang Pada PT Capella Dinamik Nusantara Pekanbaru Imrialis, Imrialis
Eko dan Bisnis: Riau Economic and Business Review Vol. 15 No. 1 (2024): Faktor Internal dan Eksternal terhadap Kinerja, Kepuasan, dan Keputusan Ekonom
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v15i1.476

Abstract

This research aims to determine the influence of work enthusiasm on the performance of warehouse employees at PT. Capella Dinamik Nusantara. The sample in this research was 34 people with quantitative data processing methods. The results of this research hypothesis test are t count 3.945 > 2.03452 and also a significance level of 0.000 < 0.005. And the results of the hypothesis test in this research are that work morale has a significant effect on the performance of warehouse employees at PT Capella Dinamik Nusantara. The simple regression equation is as follows Y = 29.604 + 0.547 Meanwhile, the relationship between work morale and employee performance in the warehouse section of PT Capella Dinamik Nusantara is positive as evidenced by the results of the regression coefficient (b) of 0.547, which means that every increase in work morale in the warehouse section of PT Capella Dinamik Nusantara Besar influences work morale on employee performance in the warehouse section. PT Capella Dinamik Nusantara is 32.7%.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Hotel DF Pekanbaru Yenni, Astuti; Imrialis, Imrialis
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 3 (2025): Peran Kualitas Pelayanan, Kepemimpinan, dan Pengawasan dalam Meningkatkan Kepu
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i3.555

Abstract

This research entitled The Influence of Service Quality on consumer satisfaction at the DF Hotel Pekanbaru aims to analyze the Influence of Service Quality on consumer satisfaction at the DF Hotel Pekanbaru. The population and sample in this study used a saturated sample technique, namely 100 respondents. Using descriptive and quantitative research methods then analyzed using a simple linear regression method. The average value of 4.05 means that it is included in the Fairly Agree (moderate) class interval in influencing Consumer Satisfaction. Based on the results of the t test, the calculated t value is 5.011 which is greater than the t table of 1.660 with a significance level of 0.015 which is smaller than α 5% (0.05). This means that supervision has a positive and significant effect on consumer satisfaction. The correlation/relationship value (R) is 0.452. From this output, a coefficient of determination (R Square) of 0.204 is obtained, which means that the influence of the independent variable Service Quality on the dependent variable is influenced by other variables not included in this research.
Co-Authors Yenni, Astuti