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Distribusi Beban Kerja dan Pengaruhnya terhadap Kinerja Aparatur Sipil Negara: Studi pada Dinas Sosial Kota Sukabumi Purwanti, Dian; Semedi, Adilla Bintang Putri; Tri, Rivany; Sirojul, Muhammad
Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Vol 28, No 2 (2025)
Publisher : Pusat Pembelajaran dan Strategi Kebijakan Talenta Aparatur Sipil Negara Nasional

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Abstract

The phenomenon of globalization and increasing societal demands have caused State Civil Apparatus (ASN) to face increasingly complex workloads, including within the Sukabumi City Social Service. Unequal workload distribution has the potential to reduce ASN motivation and well-being and disrupt the effectiveness of public services. This study used a quantitative approach through a survey of 20 ASN with a questionnaire instrument containing 12 questions. Data were analyzed using simple linear regression via SPSS version 30 to determine the effect of workload on ASN performance. The results showed that workload had a positive and significant effect on performance (β = 0.572; p < 0.001). The majority of ASN assessed that workload was still within reasonable limits, although there were indications of imbalance in the distribution of tasks among employees. These findings confirm that fair and proportional workload management is an important factor in increasing productivity while maintaining ASN welfare.
Institutional Design Analysis In The Governance Of Slum Settlement Management In Sukabumi City Semedi, Adilla Bintang Putri; Purwanti, Dian; Mulyadi, Andi
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 12 No. 1 (2026): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2026.25799

Abstract

This study analyses the institutional design in the governance of slum-settlement management in Sukabumi City, a strategic issue which, despite showing progress, continues to advance slowly in comparison with the scale of the problem. The designated slum area of 260.53 hectares in 2021 was successfully reduced to 162.78 hectares in 2024; however, the rate of reduction remains uneven and has not reflected the ideal acceleration. This study employs a qualitative method with a descriptive approach to examine how rules, actors, interaction patterns, and institutional performance influence the effectiveness of handling efforts. The findings indicate that the slow progress is not caused by a lack of programmes, but by weaknesses in institutional design that result in suboptimal coordination among local government units. The prevailing rules do not possess strong binding power due to the absence of comprehensive local regulations, whilst the dominance of the physical sector causes cross-sectoral programmes to be misaligned with needs in the field. Interactions among actors tend to strengthen only when integrated programmes are present, and weaken again once the programmes conclude, thereby undermining the sustainability of handling efforts. Supporting factors such as experience from national programmes, cross-sectoral coordination, and initiatives from urban villages and the community have not been sufficient to overcome major obstacles including limited land availability, low economic capacity of residents, weak participation, and the suboptimal role of the private sector. This study asserts that accelerating slum management depends greatly on strengthening institutional design so that cross-sectoral collaboration can operate consistently and sustainably.