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All Journal Jurnal Ilmiah Ekonomi, Akuntansi dan Pajak
Shiddiqa Hayasya Zhafira
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Economics, Econometrics & Finance

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Pengendalian Mutu Lekker dengan Checksheet, Diagram Pareto, dan Fishbone pada Usaha Lekkerz Enakk Cabang Bogor Bobi Setiawan; Zulhida Dewi; Yosiana Mangguh Pertisaian; Putra Bagaskhara Andi Unru; Ananda Ariesta Rifiani; Shiddiqa Hayasya Zhafira
Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak Vol. 2 No. 4 (2025): Desember : Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak (JIEAP)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jieap.v2i4.1783

Abstract

This study aims to analyze quality control at the Lekkerz Enakk business in Bogor branch using three statistical tools, namely Checksheet, Pareto Diagram, and Fishbone. Data collection was conducted through interviews with the owner, admin, and employees, as well as direct observation at the nearest branch location regarding the production process. Based on the results of the observation, three defects were found that frequently occurred during the production process within a period of seven days with the most dominant lekker product damage being a non-crispy texture (42%), and non-uniform color (27%). Based on the fishbone analysis, these defects were caused by Man (human), Machine (machine) factors. The implications of this study indicate that it is necessary to improve operational standards, workforce training, and supervision of raw materials and production equipment to maintain the quality and efficiency of the lekker production process at the Lekkerz Enakk business in Bogor.
Co-Authors Ananda Ariesta Rifiani Bobi Setiawan Putra Bagaskhara Andi Unru Yosiana Mangguh Pertisaian Zulhida Dewi