Waru wu, Penunjang
Students' Journal of Economic and Management

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PENGARUH MOTIVASI KERJA, LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN (Studi Pada PT. Sun Star Motor Kudus) Anhar Royyan, 13.05.51.0052; Waru wu, Penunjang
Students' Journal of Economic and Management Vol 7 No 1 (2018): vOL. 7 nO. 1 2018 EDISI APRIL 2018
Publisher : Students' Journal of Economic and Management

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Abstract - The object of research done at PT. Sun Star Motor Kudus. This study aims to analyze the influence of motivation, work environment and work discipline on the performance of employees of PT. Sun Star Motor Kudus. The population is all employees of the marketing division active in PT. Sun Star Motor Kudus consisting of 43 people. The sampling technique was done by using census or saturated samples because all study populations were sampled. Methods of data analysis using linear regression. Test results obtained that there is a positive and significant effect of work motivation on employee performance, there is a positive and significant impact of work environment on employee performance. And there is a positive and significant influence of work discipline on employee performance.Keywords: motivation, work environment, work discipline and employee performance.
PENGARUH DISIPLIN KERJA, PELATIHAN DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI ( Studi Pada Badan Kepegawaian Daerah Provinsi Jawa Tengah ) Dahliatul Mujtahidah, 14.05.51.0050; Waru wu, Penunjang
Students' Journal of Economic and Management Vol 7 No 1 (2018): vOL. 7 nO. 1 2018 EDISI APRIL 2018
Publisher : Students' Journal of Economic and Management

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This study aims to test and analyze the influence of work discipline , training, and work environment on the employees performance of Badan Kepegawaian Daerah Provinsi Jawa Tengah. Respondents research it consists of 93 on officials of Badan Kepegawaian Daerah Provinsi Jawa Tengah. Model analysis the data used was test validity with product moment, reliability testing with Cronbach Alpha and multiple linear regression as using software IBM SPSS version 20,0 to examine and prove a hypothesis research. The data collected following the completion of testing the results all data expressed valid and reliable. The result of analysis and discussion shows that: (1). Work dicipline It has some positive effects and significant impact on the employees performance, (2). Training have had a positive effect and significant of the performance of employees, and (3). Work environment have had a positive effect and insignificant of the performance of employees. Simultaneously discipline work , training , and work environment influential positive and significant of the employees performance.Keyword : Work Dicipline, Training, Work environment, Employees performance
PENGARUH PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN PADA RESTAURANT NESTCOLOGY SEMARANG Dina Erlyana, 13.05.51.0010; Waru wu, Penunjang
Students' Journal of Economic and Management Vol 7 No 1 (2018): vOL. 7 nO. 1 2018 EDISI APRIL 2018
Publisher : Students' Journal of Economic and Management

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Abstract

Restaurant Nestcology Semarang brings the concept as a fine dining restaurant, Resturant Nestcology Semarang is intended to provide a new experience for foodies in Semarang, do not be surprised if the restaurant is also taking the tagline as the Land of Gastronomy. The problem is based on the study data as disclosed by Santos Thenu, that for a non-franchise of 100 stores, closed 80, so his survival 20%, franchise are more likely tosurvive, even for those who want to buy a franchise must exit costs more expensive. Where 80 cap was nearly half over because the wrong places. It is a challenge for resturant Nestcology to exist and survive.The purpose of this study was to analyze the influence between service and product quality to customer satisfaction, to analyze the influence of Customer Satisfaction to Customer Loyalty, and to analyze the impact of service and product quality on Customer Loyalty with Customer Satisfaction Mediated by at Restaurant Nestcology Semarang. The population in this study are customers of the visitors restaurant Nestcology Semarang, whosenumber fluktutatif (not necessarily), taken as many as 96 respondents in the sample (Ridwan and Akdon, 2013), using incidental sampling technique, further analyzed using multiple regression. The conclusion of this study is that the variable service and product quality has a positive influence and significant impact on customer satisfaction, and variable customer satisfaction has a positive influence and significant impact on customer loyalty, customer satisfaction is not statistically proven to mediate the effect of service on customer loyalty, but customer satisfaction statistically proven to mediate the effect of product quality to customer loyalty.Keywords : Service, Quality Products, Restaurant Nestcology