Article Per Year (5 Year)
p-Index From 2021 - 2026
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All Journal Journal of Artificial Intelligence and Digital Business
Kastian, Muhammad Aris
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Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering

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Identifying Critical Factors Contributing to Export Logistics Disruptions: A 6M Fishbone Analysis of Freight Forwarder Operations in Seaborne Shipping at PT. Q Logs Indonesia Kastian, Muhammad Aris; Pakonglean, Rita; Ningrat, Andi; Syahrir, M.
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.3938

Abstract

The export logistics process in seaborne shipping is highly complex, influenced by numerous factors that can affect efficiency, timeliness, and safety of shipments. Freight forwarders, such as PT. Q Logs Indonesia, play a crucial role in managing and ensuring the smooth movement of export shipments across borders. This study aims to identify and analyze key factors that contribute to disruptions in the shipping process, using the Fishbone (Ishikawa) diagram as a tool. The diagram categorizes potential causes into six main areas: Man (Human Resources), Method (Work Methods), Machine (Equipment and Systems), Materials (Documents and Goods), Mother Nature (Environmental and Regulatory Factors), and Management (Policy and Coordination). Data was collected through interviews, observations, and document analysis. The research identifies several root causes of logistical inefficiencies, including inadequate training, inefficient procedures, outdated systems, document errors, regulatory changes, and mismanagement. By mapping these issues using the Fishbone diagram, the study provides valuable insights into the underlying causes of delays and disruptions in the export logistics process. The findings offer practical recommendations for PT. Q Logs Indonesia to address operational bottlenecks, streamline procedures, and improve the overall reliability and efficiency of seaborne export logistics. These insights are expected to help the company optimize its export operations, reduce delays, and enhance service delivery to customers.
Hydraulic Valve Failure Analysis at MT. Beyond Using the FMEA Method Hasan, Muslihati; Usman, Arif Fuddin; Ningrat, Andi; Fitriah, Rifkah; Kastian, Muhammad Aris
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.7915

Abstract

Hydraulic valve failure on a tanker can significantly impact operational performance and shipping safety. This study aims to analyze the causes, impacts, and solutions to hydraulic valve failure on the MT. Beyond. The method used was a qualitative descriptive approach, with data collection techniques through observation, interviews, and documentation studies. Data analysis was performed using the Fishbone Diagram method to identify root causes and Failure Mode and Effects Analysis (FMEA) to evaluate the level of failure risk based on severity, occurrence, and detection parameters. The results showed that hydraulic valve failure was influenced by human, machine, material, method, and environmental factors, with the dominant causes being operational errors, low component quality, fluid contamination, and lack of maintenance. The FMEA analysis showed that the key components with high risk were the disc and seat, which had the highest Risk Priority Number (RPN) values of 162 and 132, respectively. Failure of these components can cause uncontrolled flow, potentially reducing overall system performance due to corrosion, leakage, and wear,thus becoming the main priority for repair. The conclusion of this study confirms that improving component quality, regular maintenance, operator training, and implementing an effective monitoring system can reduce the risk of failure and increase the reliability of the ship's hydraulic system.
Co-Authors Fitriah, Rifkah Hasan, Muslihati Ningrat, Andi Pakonglean, Rita Syahrir, M. Usman, Arif Fuddin