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MEASURING COMMUNITY SATISFACTION IN LOCAL AUTHORITY: IMPORTANT SATISFACTION ANALYSIS Budhi Suparningsih; Harry Indratjahyo; Suharto
Krisnadwipayana International Journal of Management Studies Vol 1 No 1 (2021): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/kijms.v1i1.353

Abstract

Local authority has the imperative rules to obtain community satisfaction through its performance. Quality services delivered to community driving prosperous local authority to delight community. Therefore, this research attempt to develop framework on community satisfaction through service quality dimensions. Important satisfaction analysis is deployed to measure community satisfaction towards service quality provided by local authority. The gap from this analysis enables to cater the level of importance and satisfaction of service quality provided by local authority. This method proposed in this study facilitates local authority to perform service excellence for the community.
PENGARUH PRICE EARNING RATIO, DIVIDEND PAYOUT RATIO, VOLUME PERDAGANGAN, DAN NILAI TUKAR TERHADAP VOLATILITAS HARGA SAHAM PADA PERUSAHAAN KONSTRUKSI BANGUNAN YANG TERDAFTAR DI BEI Diajeng Reztrianti; Budhi Suparningsih
Jurnal Ekonomi dan Industri Vol 22 No 3 (2021): Jurnal Ekonomi dan Industri
Publisher : Program Studi Magister Manajemen Fakultas Ekonomi Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jei.v22i3.561

Abstract

This study aims to determine the relationship between price earning ratio, dividend payout ratio, trading volume, and exchange rate on stock price volatility in building construction companies listed on the Stock Exchange, where this study uses a qualitative and quantitative design. Partially Dividend payout ratio has no significant effect on stock price volatility. Price earning ratio has a significant effect on stock price volatility. Trading volume has no significant effect on stock price volatility. The exchange rate has a significant influence on the volatility of stock prices. Simultaneously, price earning ratio, dividend payout ratio, trading volume and exchange rate have a significant influence on stock price volatility.