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All Journal Journal of Multidisciplinary Academic and Practice Studies Global Academy of Multidisciplinary Studies Journal of Digital Business and Marketing
Chablullah Wibisono
Universitas Batam, Batam, Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The effect of education, training, and promotion on employee performance through job satisfaction in the inspectorate of Tanjungpinang City and Bintan District Eko Haryanto; Chablullah Wibisono; I Wayan Catrayasa; Ngaliman Ngaliman; Muhammad Gita Indrawan
Journal of Multidisciplinary Academic and Practice Studies Vol. 1 No. 4 (2023): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v1i4.1772

Abstract

Purpose: The purpose of this study is to examine the relationship between education, training, and promotion on employee performance, mediated by job satisfaction. Methodology: The study utilizes a quantitative research methodology involving survey questionnaires administered to employees in the Inspectorate of Tanjungpinang City and Bintan District. Results: The results demonstrate a positive relationship between education, training, promotion, and job satisfaction. Job satisfaction also mediates the relationship between these variables and employee performance. By identifying the impact of education, training, and promotion on job satisfaction and employee performance, this study provides insights for organizations to improve human resource management practices and optimize performance. Conclusions: The findings highlight that education, training, and promotion significantly influence job satisfaction, which in turn enhances employee performance. Organizations must prioritize investment in these areas to create a motivated and productive workforce. Limitations: This study is limited by the sample size and geographical scope, impacting the generalizability of the findings. Reliance on self-reported data may also introduce bias, and external factors beyond the study’s control could affect outcomes. Contribution: This research enriches scholarly discourse by offering a nuanced understanding of how education, training, and promotion collectively impact employee performance through job satisfaction. It also provides practical recommendations for organizational stakeholders to design policies and programs that support sustainable employee development and performance improvement.
Human Resource Competence, Technology Utilization, and Safety Culture on Organizational Performance through Operational Effectiveness Susilo Susilo; Chablullah Wibisono; Sri Yanti
Global Academy of Multidisciplinary Studies Vol. 3 No. 1 (2026): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v3.n1.p37-48.2026

Abstract

Purpose: This study empirically examines the influence of human resource competence, technology utilization, and safety culture on organizational performance through operational effectiveness as an intervening variable at the Tanjung Uban Sea and Shipping Supervision Base (PPLP). Research Methodology: A causal quantitative design (explanatory research) was applied using a census technique across the entire population of 110 employees. Primary data were collected through a structured five point Likert questionnaire and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS 4, including outer model and inner model evaluation with bootstrapping of five thousand subsamples. Results: Human resource competence and technology utilization significantly strengthen operational effectiveness, while safety culture shows no significant effect. None of the three exogenous variables directly affects organizational performance, yet operational effectiveness significantly and directly improves performance and fully mediates the effects of competence, technology, and safety culture on organizational performance. Conclusions: Organizational performance at this high risk maritime base is achieved not through inputs alone but through their conversion into optimal operational effectiveness. Limitations: The study is confined to one maritime supervision unit with 110 respondents and relies solely on internal employee perceptions. Contributions: The findings extend capacity building theory in high risk public sector maritime institutions by demonstrating a full mediation pattern across all input variables.
Training Management, Apparatus Competence, and Transformational Leadership on Employee Performance via Supervisory Capacity Frimusandi Gebrial Talebong; Chablullah Wibisono; Sri Yanti
Journal of Digital Business and Marketing Vol. 2 No. 2 (2026): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jdbm.v2.n2.p173-185.2026

Abstract

Purpose: This study examines how training management, apparatus competence, and transformational leadership shape employee performance among maritime supervisory officers, and tests whether supervisory capacity functions as an intervening mechanism that converts these inputs into measurable performance outcomes at the Class II Sea and Shipping Guard Unit (UPT KPLP) of Tanjung Uban. Research Methodology: An explanatory quantitative design was applied using a saturated sampling technique that enrolled the entire population of 100 active officers. Data were gathered through a structured five point Likert questionnaire and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM) in SmartPLS, covering outer model validity and reliability testing followed by inner model evaluation and bootstrapping with five thousand resamples. Results: Training management and apparatus competence significantly strengthen supervisory capacity, while transformational leadership shows no significant effect on either supervisory capacity or performance. Supervisory capacity significantly improves employee performance and partially mediates the training management to performance relationship while fully mediating the apparatus competence to performance relationship. Conclusions: Officer performance in high risk maritime oversight depends primarily on operational supervisory capacity rather than formal competence alone. Limitations: The study is confined to one unit with a modest sample and relies solely on internal officer perceptions. Contributions: The findings extend capacity building theory in high risk public sector maritime institutions and inform training policy design.
Co-Authors Eko Haryanto Frimusandi Gebrial Talebong I Wayan Catrayasa Muhammad Gita Indrawan Ngaliman Ngaliman Sri Yanti Susilo Susilo