Injen Pardamean Butarbutar
Universitas HKBP Nommensen Pematangsiantar, Indonesia

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The Effect of Job Satisfaction in Mediating the Relationship Between Leadership, Organizational Support and Work Motivation Ernest Grace; Nelly Ervina; Markus Doddy Simanjuntak; Julyanthry Julyanthry; Injen Pardamean Butarbutar
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3567

Abstract

Job satisfaction is a critical factor influencing employee motivation and organizational outcomes, yet its role as a mediator between leadership, organizational support, and work motivation remains underexplored, particularly in developing economies. This study aims to examine how job satisfaction mediates the relationship between leadership styles, organizational support, and work motivation through a systematic literature review of empirical studies published between 2015 and 2024. The review analyzed 17 peer-reviewed articles selected from academic databases using predefined inclusion criteria, focusing on empirical studies involving job satisfaction as a mediator. Findings reveal that job satisfaction consistently serves as a psychological bridge, linking leadership styles, such as transformational and transactional, and organizational support to enhanced employee motivation, commitment, and performance, particularly in Southeast Asian contexts like Indonesia and Malaysia. The review highlights diverse industry settings, including hospitality and public services, emphasizing the broad applicability of the mediation model. This study concludes that job satisfaction is a pivotal mechanism for translating organizational strategies into positive employee outcomes, offering a framework for future research to explore causal pathways and cross-cultural variations in organizational behavior.
The Influence of Work Facilities on Job Satisfaction and Employee Performance in the Hospital Administrative Unit Julyanthry; Adrian K Tarigan; Sabar Dumayanti Sihombing; Injen Pardamean Butarbutar; Richard Berlien
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 6 (2025): JIMKES Edisi November 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i6.4008

Abstract

Employee performance is crucial for hospital service quality, yet limited work facilities remain a barrier to satisfaction and productivity. This study aims to analyze the influence of workplace facilities on job satisfaction and employee performance in the administrative unit. The research used a combination of field research and library research methods. The population consisted of all 33 administrative staff members. Data analysis techniques included normality tests, qualitative descriptive analysis, and multiple linear regression. The results showed that workplace facilities were rated as good. Employees reported a satisfactory level of job satisfaction, although aspects such as work challenges and reward systems need improvement. Employee performance was also rated as good, especially in terms of discipline and punctuality, while initiative was hindered by monotonous work routines. Quantitative analysis revealed a moderately strong correlation between workplace facilities and both job satisfaction and employee performance. Workplace facilities accounted for 56.3% of the variance in job satisfaction and 48.5% in employee performance. Regression analysis confirmed that workplace facilities have a statistically significant effect on both job satisfaction and performance. These findings highlight the critical role of workplace facilities in enhancing human resource quality within hospital administrative environments.