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All Journal Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah
M. Fathur Rahman
Universitas Negeri Semarang
Humanities Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Authenticity and Cultural Value as Drivers of Customer Satisfaction in the NAJMA Handwritten Batik Lasem Industry: An SEM-PLS Approach Lafinati Intan Suryaneta; M. Fathur Rahman
JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Vol. 11 No. 1 (2026): February Soial and Humanities
Publisher : Universitas Syiah Kuala and Collaboration Yayasan Yusda Edu Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66052/sejarah.v11i1.679

Abstract

The decline in turnover and increased competition among Batik MSMEs necessitate an understanding of the factors that influence customer satisfaction with Batik Tulis Najma. This study aims to analyse the influence of added-value product quality, customer service quality, and marketing strategies on customer satisfaction, both directly and indirectly. The study uses a quantitative approach with the Partial Least Squares (PLS) method with 106 respondents. The results show that added value, product quality, and marketing strategy have a positive effect on customer satisfaction. Service quality does not have a significant direct effect, but it does have a significant effect through added value product quality, both directly and through marketing strategy. Conversely, service quality through marketing strategy has no significant effect. These findings confirm that increasing product added value and effective marketing strategies are key to improving customer satisfaction and the competitiveness of batik SMEs.
Understanding Academic Procrastination Through a Moderated Mediation Framework: Examining Self-Efficacy, Motivation, and Self-Regulated Learning Dwi Nor Anisah; M. Fathur Rahman
Jurnal Kependidikan : Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran, dan Pembelajaran Vol. 12 No. 2 (2026): June
Publisher : LPPM Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jk.v12i2.20437

Abstract

This study aims to analyze the influence of academic self-efficacy and learning motivation on academic procrastination with self-regulated learning as a mediating variable and academic pressure as a moderation variable. This study uses a quantitative approach with an explanatory method. The population of this study is all students of grade XI Social Studies with a sample of 124 students determined by simple random sampling technique. Data collection used a likert scale questionnaire and analyzed with Structural Equation Modeling (SEM-PLS). The results of the study showed that academic self-efficacy and learning motivation had a negative and significant effect on academic procrastination. Self-regulated learning has a significant effect and has been proven to mediate the relationship between academic self-efficacy and learning motivation to academic procrastination. In the moderation test, academic pressure did not moderate the relationship between academic self-efficacy and academic procrastination, but it strengthened the relationship between learning motivation and academic procrastination. This finding indicates that learning motivation is more responsive to academic demands, whereas academic self-efficacy tends to function as a relatively stable internal belief. These findings contribute to the development of adaptive learning strategies oriented towards student learning independence.
Co-Authors Dwi Nor Anisah Lafinati Intan Suryaneta