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All Journal JPKMI (Jurnal Publikasi Kesehatan Masyarakat Indonesia)
Harapan Parlindungan Ringoringo
Department of Child Health, Faculty of Medicine and Health Science, Lambung Mangkurat University, Jalan Veteran, Banjarmasin, 70122, South Kalimantan, Indonesia
Humanities Dentistry Environmental Science Neuroscience Nursing Public Health

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Implementation of Health Center Management Policies on the Quality of Health Services Nadya Farhani; Rosihan Adhani; Harapan Parlindungan Ringoringo; Ermina Istiqomah; Edi Hartoyo; Adi Nugorho
Jurnal Publikasi Kesehatan Masyarakat Indonesia Vol 12, No 3 (2025): Jurnal Publikasi Kesehatan Masyarakat Indonesia
Publisher : Lambung Mangkurat University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jpkmi.v12i3.23053

Abstract

Effective management is essential for health centers to ensure that standards for health services are met through proper planning, implementation, supervision, and evaluation. One method of assessing the quality of services at Community Health Centers is through the health centers Performance Assessment, which evaluates aspects such as activity coverage, quality, and management. Given the pivotal role of management in enhancing the quality of health services, the implementation of health centers management practices is critical. This study explores the obstacles to effective health centers management within Tabalong District. A qualitative research approach was employed, utilizing a case study methodology. Data were gathered via in-depth interviews, focus group discussions (FGDs), observations, and documentation, involving 15 informants from both the health Office and health centers in the region. Despite efforts to adhere to Minister of Health Regulations No. 6/2016 and No. 19/2020, challenges remain, including non-functional SMD MMDs and mini-workshops that do not comply with established guidelines. Additional constraints comprise limited human resources, budgetary restrictions, incomplete standard operating procedures (SOPs), and fragmented information systems.
Co-Authors Adi Nugorho Edi Hartoyo Ermina Istiqomah Nadya Farhani Rosihan Adhani