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Wati, Sulistio
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Rancang Bangun Aplikasi Pengaruh Kualitas Pelayanan Terhadap Kepuasan Mahasiswa pada Lembaga Pendidikan dan Pengembangan Profesi Indonesia (LP3I) Manyar Surabaya. Wahyutri, yuyun Eka; Wati, Sulistio; Lemantara, Julianto
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 4, No 2 (2015)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Abstract: application analysis of the influence of service quality on student satisfaction aims to help obtain information on the impact of service quality student satisfaction. With this application, it is expected LP3I Manyar Surabaya can find any information and factors that influence student satisfaction, so LP3I can improve the quality of services and evaluating the student satisfaction LP3I Manyar Surabaya. However, LP3I Manyar Surabaya have difficulty in data processing, data analysis. so the impact on the error in reporting the results of student satisfaction measurement. To resolve this problem, made an application ranging from data processing to determine the value of the variable. The results of the process were analyzed using linear regression method can be shown that the quality palayanan affect student satisfaction. Keywords : Application of Service Quality Analysis,Multiple Linier Regression
Strategi Peningkatan Penerimaan Situs Petra Christian University Library Dengan Menggunakan Metode Desain Web UXPin Pada Universitas Kristen Petra Surabaya Prasetio, Max; wati, Sulistio; Rahmawati, Endra
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 2 (2018)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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The site of petra christian university library started designed and built at 3 June 1995 and it have twelve online services that are still operating until now. Based on the data from Alexa provide that the site of petra christian university library has successfully reach the rank to 945 in Indonesia but the site also ever got lower ratings in September 2017. In order to reduce the risk of downgrading that could have a negative impact of changing the user point of view of the site becomes worse, then in this study conducted the analysis of Petra Christian University Library's website acceptance to students of Petra Christian University Surabaya by using the Technology Acceptance Model 2 (TAM 2) to generate recommendations that will then be modeled by a new user interface that refers to UXPin's web design method to improve the look and quality of the web.The results of Petra Christian University Library's acceptance analysis using Technology Acceptance Model 2 (TAM 2) found that the deficiencies contained in the site are poor site navigation, unsaved feedback form from users and some technical issues. UXPin's web design method is used to generate an improved Petra Christian University Library website acceptance strategy by improving the site navigation, adding a database for storing user feedback and fixing some technical issues.