Hebatallah Ahmed Mokhtar Ahmed
Applied College, Prince Sattam Bin Abdulaziz University, Al-Kharj, Saudi Arabia, he.ahmed@psau.edu.sa; ORCD ID: 0009-0005-1013-3338; Scopus ID: 59756478100

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Islamic Business Ethics in Saudi Tourism: The Mediating Role of Spiritual Satisfaction in Driving Loyalty and Profitability Abdelrahman Ahmed Abdelhai Abdelghani; Hebatallah Ahmed Mokhtar Ahmed
Journal of Islamic Finance and Economic Studies Vol. 1 No. 2 (2025): Journal of Islamic Finance and Economic Studies
Publisher : CV. SPDF Harmony

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64268/jifes.v1i2.41

Abstract

Background: Saudi Arabia’s Vision 2030 positions tourism as a key economic pillar, emphasizing Sharīʿa-compliant services. Despite rapid investment, the ethical–spiritual nexus in tourism remains underexplored, particularly regarding the role of Islamic Business Ethics (IBE) in shaping customer experience and financial outcomes. Aims: This study investigates whether spiritual satisfaction and perceived value act as mediators between Islamic Business Ethics, customer loyalty, and profitability, while also examining religiosity as a moderating factor. Methods: A cross-sectional survey of 385 tourists in Saudi Arabia (November 2024–February 2025) was conducted using validated measurement scales. Structural equation modeling and the Hayes PROCESS macro were employed to test direct, indirect, and moderating effects. Result: A Findings reveal that IBE significantly enhances spiritual satisfaction (β = 0.582, p < 0.001) and profitability (β = 0.298, p < 0.001). Both spiritual satisfaction and perceived value partially mediated the link between IBE and customer loyalty, with explained variance in loyalty reaching 62.4%. Moreover, religiosity amplified the relationship between IBE and spiritual satisfaction, indicating stronger effects among highly religious guests. Conclusion: Islamic business ethics drive spiritual satisfaction and loyalty while contributing to profitability in Saudi Arabia’s hospitality sector. For managers, authentic ethical practices—especially when tailored to the needs of highly religious consumers—can yield deeper guest connections and long-term financial sustainability, aligning with the ambitions of Vision 2030.
Halal Investment Funds as Catalysts for Tourism Development: Analyzing Customer Trust, Religiosity, and Behavioral Intentions among Islamic Bank Clients in Saudi Arabia Hebatallah Ahmed Mokhtar Ahmed; Abdelrahman Ahmed Abdelhai Abdelghani
Journal of Islamic Finance and Economic Studies Vol. 1 No. 2 (2025): Journal of Islamic Finance and Economic Studies
Publisher : CV. SPDF Harmony

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64268/jifes.v1i2.42

Abstract

Background: Saudi Arabia’s Vision 2030 emphasizes economic diversification through Islamic finance and tourism, positioning halal investment funds as a strategic mechanism to channel ethical capital into sustainable tourism projects. Despite their growing prominence, the behavioral pathways through which fund attributes shape investment decisions remain insufficiently examined. Aims: This study investigates how key attributes of halal investment funds—Sharīʿah compliance transparency, tourism project alignment, ESG integration, and profitability history—affect customer investment intentions. It further explores the mediating roles of customer trust and perceived developmental impact, and the moderating effect of religiosity among Islamic bank clients. Methods: A quantitative, cross-sectional survey was conducted among 400 clients of three leading Islamic banks in Riyadh during April–May 2025. Validated scales were employed, and data were analyzed using structural equation modeling (SEM) with bootstrapping (5,000 resamples) to test direct, indirect, and moderated mediation effects. Result: The findings demonstrate that halal fund attributes significantly enhance investment intentions (β = 0.312, p < 0.001). Both customer trust (β = 0.198, p < 0.001) and perceived developmental impact (β = 0.156, p < 0.001) partially mediated this relationship. Religiosity acted as a significant moderator, strengthening these effects among highly religious clients. The model accounted for 62.3% of the variance in investment intentions, indicating substantial explanatory power. Conclusion: Halal investment funds, when characterized by transparent Sharīʿah governance and demonstrable developmental contributions, can effectively mobilize Islamic capital for tourism under Vision 2030. Fund managers should emphasize ESG integration and tourism-linked benefits, while tailoring communication to varying levels of religiosity. The results provide both theoretical advancement for Islamic finance literature and practical guidance for policymakers and industry stakeholders in sustainable tourism development.