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Yasmine Nasution
Universitas Indonesia, Jakarta, Indonesia

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The Influence of Participative Management, Organizational Commitment, Perceived Organizational Support, and Employee Engagement on the Organizational Citizenship Behavior of Public Sector Employees Dea Rizky Amanda Panjaitan; Yasmine Nasution
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6002

Abstract

This study investigates the influence of perceived participative management, organizational commitment, and perceived organizational support on Organizational Citizenship Behavior (OCB), with employee engagement as a mediating variable. The research was conducted within a Financial Education and Training Organization in Indonesia, involving respondents comprising staff and supervisors or equivalent positions. Identified issues include a decline in the assessment index from the 2023 Service User Satisfaction Survey and a need to enhance employee behavior, particularly empathy. The research methodology employed data collection through questionnaires, which were analyzed using Lisrel 8.8 to evaluate the relationships and impacts of the studied variables. The findings reveal that participative management does not exert a direct influence on OCB; rather, its positive effect is contingent upon mediation by employee engagement. Although organizational commitment does not show a significant direct effect on OCB, it can exert an indirect influence when mediated by employee engagement. In contrast, perceived organizational support demonstrates a positive and significant effect on OCB, underscoring its critical role in fostering OCB among employees within the Financial Education and Training Organization. Employee engagement emerges as a highly influential variable, exerting a strong and significant direct impact on OCB while also mediating the indirect effects of participative management, organizational commitment, and perceived organizational support. These findings collectively emphasize the critical role of fostering employee attachment to the organization to enhance OCB.
Leveraging Psychological Capital as a Personal Resource to Enhance Happiness at Work and Drive Extra-Role Behaviors Iis Istiqomah; Yasmine Nasution
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7295

Abstract

This study examines the effect of psychological capital (PsyCap) on happiness at work (HAW) and organizational citizenship behavior (OCB), while exploring the mediating role of HAW. Using data from 1,236 employees of a public financial organization in Indonesia, this research applied confirmatory factor analysis (CFA) and covariance-based structural equation modeling (CB-SEM). The results show that PsyCap significantly enhances OCB, both directly and indirectly through HAW. These findings highlight the critical role of emotional well-being as a psychological pathway that connects personal resources to positive work behavior. By adopting the Broaden-and-Build Theory, this study provides new insights into the mechanisms that promote extra-role behaviors in the workplace, particularly in public sector organizations. It also emphasizes the practical importance of developing PsyCap and fostering happiness at work to support organizational success.