Noor Fatima
Islamic International Medical College

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The Relationship Between Self-Efficacy and Nurse Performance in The Inpatient Ward at Mawaddah Medika Hospital Riza Patmawati Dewi; Windu Santoso; Dwi Basuki; Noor Fatima
Journal of Health Empowerment and Interprofessional Practice Vol. 1 No. 1 (2025): Journal of Health Empowerment and Interprofessional Practice (September)
Publisher : CV Media Inti Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58723/jheip.v1i1.18

Abstract

Background of study: Hospitals are essential in delivering healthcare, and the quality of their services largely depends on the people working in them, especially nurses. Nurses’ confidence in their own abilities, known as self-efficacy, greatly impacts not only how well they care for patients but also the overall success of the hospital.Aims and scope of paper: This research seeks to explore how nurses’ self-efficacy relates to their performance in the inpatient ward at Mawaddah Medika Hospital.Methods: This study used a quantitative approach with descriptive correlational design and a cross-sectional snapshot in time. Forty-five nurses participated, selected through proportional random sampling. Data were gathered using the General Self-Efficacy Scale (GSES) alongside a questionnaire measuring nurse performance. The relationship between variables was analyzed using Spearman’s rank correlation.Results: The majority of nurses reported feeling confident in their abilities (60.0%) and showed strong job performance (53.3%). Statistical analysis showed a significant and strong positive link between their self-confidence and their work performance, with a correlation score of 0.792 and a highly significant p-value (p < 0.05).Conclusion: The results underline the importance of boosting nurses’ confidence to enhance their performance in the inpatient ward. Key factors that support this improvement include hands-on experience, supportive work environments, emotional coping skills, clear roles and responsibilities, ongoing assessments, and continuous training programs.
Quality Of Health Services With Outpatient Satisfaction Level Riszeki Fitria; Sri Sudarsih; Mohammad Qais Rezvani; Noor Fatima
Journal of Nursing Management Innovations Vol. 1 No. 1 (2025): Journal of Nursing Management Innovations
Publisher : CV Media Inti Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58723/jnmi.v1i1.5

Abstract

Background of study: The increasing need for quality health center services, the service function needs to be improved to be more effective and efficient and provide satisfaction to patients and the community. Aims and scope of paper: This study aimed to determine the relationship between the quality of health services and the level of satisfaction of outpatients Methods: The design of this study used correlation analysis with a cross-sectional approach. The population in this study were all patients who had received health services totaling 142 people. The sampling technique of this study was consecutive sampling with a sample size of 44 people. The research instrument used a questionnaire. Data analysis used Spearman Rho. Result: The results of the study showed that almost all respondents considered the quality of service sufficient, namely 37 people (84.1%) and more than 50% of respondents were satisfied, namely 25 people (56.8%). The results of the Spearman Rho test showed a p value = 0.001 < α = 0.05 with a coefficient correlation value of 0.499, which means that there is a relationship between service quality and patient satisfaction. Conclusion: Semakin baik kualitas pelayanan, maka akan semakin puas pasien. Kualitas pelayanan yang baik memberikan dampak yang positif bagi kesembuhan pasien sesuai dengan hakekat pelayanan dasar dari pelayanan kesehatan adalah memenuhi kebutuhan dan pasien.