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Model of effective and efficient village fund management policy in Indonesia Taufik Madjid; Sadu Waisitiono; Tjahya Supriatna; Hadi Prabowo
Interdisciplinary Social Studies Vol. 3 No. 4 (2024): Regular Issue: July-September 2024
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v3i4.735

Abstract

The Village Fund is a strategic policy to promote equitable rural development and empower local communities in Indonesia. However, despite notable effectiveness—reflected in high fund absorption, improved village status, reduced unemployment, and increased income—its implementation faces significant efficiency challenges due to overlapping regulations, fragmented authority, and poor institutional coordination. This study aims to analyze the factors affecting the effectiveness and efficiency of Village Fund management and to formulate a comprehensive policy model. Using a qualitative descriptive approach, data were collected through literature review, interviews, focus group discussions, and field observations, followed by coding analysis. The findings reveal that macro-level issues such as regulatory dualism and institutional conflicts cascade into micro-level inefficiencies, including the neglect of community empowerment and underutilized village institutions. To address these challenges, the study proposes a conceptual model that integrates the four formal objects of government science—authority, institutional relations, public services, and welfare—with the "one-door" policy approach. This model advocates for centralizing Village Fund authority under one coordinating ministry supported by others, thereby streamlining structure, enhancing public service efficiency, and improving community welfare. The study also emphasizes transparency, responsiveness, technological integration, and inclusive participation as critical components. The implications suggest that while the model offers structural clarity and governance innovation, further empirical research using positivist methods is required to validate and operationalize its impact in practice.
Budget Efficiency and Service Effectiveness in CRM Digitalization: A Study of Satpol PP DKI Jakarta Revi Majiza Putra; Hadi Prabowo; Hyronimus Rowa; Udaya Madjid
Jurnal Perpajakan dan Keuangan Publik Vol. 5 No. 1 (2026): Jurnal Perpajakan dan Keuangan Publik
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpkp.v5i1.56244

Abstract

Digital transformation through the Citizen Relationship Management (CRM) system has significantly streamlined the administrative handling of public complaints within the Jakarta Provincial Civil Service Police Unit (Satpol PP). However, a high rate of recurring violations at the same locations indicates that administrative completion—marking a report as "resolved" in the system—does not always lead to the substantive resolution of problems in the field. This study examines CRM digitalization from the perspective of public service budget efficiency and effectiveness to determine how digital governance can better support long-term urban order. Using an exploratory qualitative approach and thematic analysis via NVivo software, the research identifies an "efficiency paradox". While Satpol PP achieves a high administrative resolution rate of 93.03%, budget inefficiencies persist because the current system is primarily reactive. Operational resources are frequently wasted on the repetitive deployment of personnel and vehicles to address identical, chronic violations that the system fails to mitigate through early detection. The study concludes that current digitalization remains at an administrative layer and must transform into a mitigative approach. As a primary scientific contribution, the research formulates the CRM-Mitigation Layer model. This model integrates predictive analytics and cross-agency coordination to shift the organization from reactive enforcement to proactive, data-driven budgeting. By focusing on early-warning mitigation and resolving the root causes of incidents, this model enhances public value by ensuring state resources are used for sustainable problem-solving rather than repetitive administrative tasks.