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LITERATURE REVIEW: INTERACTIVE MULTIMEDIA FLOWCHART WITH THE HELP OF CHATBOT AI TO IMPROVE THE SELF-REGULATED LEARNING ABILITY OF STUDENTS IN INDONESIA Fifinella; Andi Mariono; Khusnul Khotimah
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4401

Abstract

The development of the Smart Society 5.0 era requires learning innovations that are able to integrate information and communication technology (ICT) into the educational process effectively and ethically. This study aims to analyze the potential and relevance of interactive multimedia flowcharts assisted by AI Chatbots in improving students' self-regulated learning (SRL) skills. This paper uses an analytical literature review approach with two main focuses: (1) defining the concept of interactive multimedia flowcharts assisted by AI chatbots, and (2) examining its influence on students' SRL skills. Data was obtained from various credible scientific sources such as Springer, Taylor & Francis, MDPI, ScienceDirect, and Google Scholar. The results of the study show that interactive flowcharts function as visual tools that help students formulate their thoughts systematically, while AI chatbots act as learning partners that provide personalized and real-time feedback. The combination of the two results in an interactive learning environment that can stimulate student planning, supervision, and self-reflection as the core of the SRL process. Conceptually, the synergy between interactive multimedia design and artificial intelligence is able to strengthen the cognitive, metacognitive, and motivational dimensions of students. Thus, this innovation has the potential to become a digital learning model that supports the development of learning independence, critical thinking, and lifelong learning in the context of higher education in the digital era.
Comparative SERVQUAL analysis of academic service satisfaction among building and mechanical engineering education students for quality assurance and SDG 4 Yulia Fransisca; Subuh Isnur Haryudo; Khusnul Khotimah; Ali Nur Fathoni; Heri Suryaman; Mochamad Arif Irfa'i
Journal of Current Studies in SDGs Vol. 3 No. 4 (2027): December
Publisher : Sekolah Tinggi Agama Islam Sabilul Muttaqin Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63230/jocsis.3.4.320

Abstract

Objective: To evaluate baseline student satisfaction, compare service quality between two “Accredited Excellent” vocational engineering programs-S1 Building Engineering Education (PTB) and S1 Mechanical Engineering Education (PTM)-and diagnose operational bottlenecks to align empirical findings with institutional quality assurance and global educational standards. Method: A quantitative comparative-descriptive survey design was conducted with a stratified random sample of N = 422 undergraduate students (PTB N1 = 215 and PTM N2 = 207). Data were collected using a 23-indicator SERVQUAL instrument on a 4-point Likert scale and analyzed using descriptive statistics (Mean, Standard Deviation, Respondent Achievement Degree/TCR), independent-samples t-tests (α = 0.05), and Cohen’s d effect size estimations. Results: Although overall satisfaction reached a “Satisfied” baseline (TCR = 75.47%), inferential testing revealed a statistically significant disparity (p = 0.0429) favoring PTB over PTM. Granular item analysis isolated critical operational bottlenecks in laboratory equipment adequacy (P18), general campus facility accessibility (P23), and administrative responsiveness in facility loan procedures (P16). Novelty: The research shows that top-tier accreditation does not guarantee uniform program-level service delivery, offering a pioneering framework that directly integrates granular SERVQUAL diagnostics into the institutional Internal Quality Assurance System (SPMI-PPEPP cycle) and United Nations Sustainable Development Goal 4 (Targets 4. a and 4.4).