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Performance Management System Design of Inspection Bodies in Indonesia Saefulah Saefulah
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.035

Abstract

In order to increase economic growth through infrastructure development in Indonesia, the Government has agreed to increase strategic projects that are urgent to be implemented in the short term. The total project investment reaches IDR 4.183 trillion must be controlled and managed properly, this is where the Inspection Body is needed. The number of Inspection Bodies in Indonesia registered with the National Accreditation Committee (KAN) is 169 institutions. Of the total inspection bodies, 120 are active and have ISO 17020 certificates, while 44 other inspection bodies have their operational licenses revoked and 5 other inspection bodies have been suspended. Seeing this phenomenon, the question arises, why do 26% of the total inspection bodies in Indonesia have their operational permits revoked and the other 3% are frozen? Whereas the existence of this Inspection Agency is very strategic and needed in assisting the supervision of the implementation of national development projects, especially with the large potential benefits, namely 1% of the total value of national projects? This research uses the Balanced Scorecard with Analytical Hierarchy Process (AHP) weighting, the results of performance measurement at inspection service companies in 2020, the high score is financial performance 84%, second place is customer performance at 68%, learning, and growth with a score of 42% is in third place, and the last position is 38% of internal business processes. The total score of the inspection service company's performance is 231% (with an average of 57.76%) which means that the performance of the inspection body/company is currently not good. To test employee satisfaction, a questionnaire was conducted on 23 respondents from 4 inspection companies who were randomly selected from various positions ranging from managers to field inspectors, the results were still quite good, namely 3.99 (scale 1-5).
REVISITING THE GOOGLE EFFECT: A HYBRID SYSTEMATIC REVIEW AND BIBLIOMETRIC MAPPING OF INTERNET-DRIVEN MEMORY OFFLOADING Saefulah; Febry Marindra Cysbya Erdlanda; Lanti Mustika; Hendro Prasetyono
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 6 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i6.4499

Abstract

This study undertakes a comprehensive hybrid systematic review and bibliometric analysis to examine the evolving landscape of the Google Effect, defined as the cognitive tendency to rely on digital platforms, such as search engines, as external repositories of memory. Employing rigorous PRISMA screening, the review synthesizes findings from 23 Scopus-indexed publications, mapping the conceptual progression, research trajectories, and international distribution of scholarship on this phenomenon. The bibliometric analysis reveals robust thematic linkages among cognitive offloading, memory retrieval, digital amnesia, and search behavior, underscoring the multifaceted nature of internet-driven memory practices. While foundational research predominantly characterized the Google Effect as detrimental to internal memory retention, recent studies suggest that strategic digital offloading can facilitate more efficient cognitive resource allocation, support gist memory, and enhance complex information processing. Notably, the research field remains geographically concentrated, with the majority of contributions originating from the United States and China, thus identifying a critical gap in representation from developing regions. By integrating current evidence and mapping scholarly trends, this review offers a synthesized conceptual framework that advances understanding of the Google Effect and its implications for cognitive science, digital education, and the design of technology-mediated learning environments.