Herlina Yusuf
Faculty of Public Health, Universitas Muhammadiyah Palu, Sulawesi Tengah, Indonesia

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Factors Influencing Health Service Performance at the Bulili Health Center, Palu City Sudirman; Herlina Yusuf; Wijayanti
International Journal of Health, Economics, and Social Sciences (IJHESS) (Special Issue) - International Journal of Health, Economics, and Social Sciences (IJHESS) October 2
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.9610

Abstract

Employee performance refers to the extent to which employees achieve work outcomes in accordance with predetermined job standards. Performance encompasses not only work results but also behaviors, attitudes, and mental readiness, reflecting a commitment to continuous improvement in work quality. This study aimed to analyze the determinants of health workers’ performance at the Bulili Community Health Center, Palu City, in 2024. This study employed a quantitative approach with an analytical survey design. The study population consisted of all employees at the Bulili Community Health Center, with a total sample of 80 respondents. Data were collected using a structured questionnaire measuring variables including length of service, attitude, motivation, rewards, leadership, and work performance. Data analysis was conducted using the chi-square statistical test with a significance level of ? ? 0.05, followed by multivariate analysis to identify the most influential determinant. The results indicated significant relationships between length of service and work performance (p = 0.001), attitude and work performance (p = 0.000), motivation and work performance (p = 0.000), rewards and work performance (p = 0.000), and leadership and work performance (p = 0.000). Among the five variables, leadership emerged as the most influential determinant of work performance (B = 1.795; Sig = 0.024). In conclusion, length of service, attitude, motivation, rewards, and leadership are significantly associated with the performance of health workers. Therefore, targeted efforts—particularly in strengthening leadership practices—are essential to enhance employee performance and ensure the delivery of high-quality health services.
Dental Service Quality and Patient Satisfaction: Insights from Anutapura General Hospital, Palu City Sudirman Sudirman; Herlina Yusuf; Nurhidayati Nurhidayati; Maya Ariandini
Journal of Public Health and Pharmacy Vol. 4 No. 1 (2024)
Publisher : Pusat Pengembangan Teknologi Informasi dan Jurnal Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jphp.v4i1.5076

Abstract

Introduction: In line with Indonesia's healthcare development, this study investigates the impact of service quality dimensions on patient satisfaction in dental clinics at Anutapura General Hospital, Palu City. Emphasizing health as a fundamental human right, the research aligns with national objectives for comprehensive healthcare efforts. Method: Employing quantitative methods, data from 97 patients was collected through convenience sampling, focusing on dimensions including physical evidence, reliability, responsiveness, assurance, and empathy. Result: Analysis revealed significant correlations between these dimensions and patient satisfaction. Notably, patients perceiving good physical evidence and reliability reported higher satisfaction levels. However, responsiveness showed a positive trend without statistical significance. Assurance and empathy emerged as crucial determinants, significantly influencing patient satisfaction. These findings emphasize the importance of infrastructure investment, staff training, and patient-centered care approaches in enhancing service quality. Conclussion: The study underscores the need for continuous quality improvement efforts to achieve better healthcare outcomes in dental care settings. Prioritizing patient perspectives, fostering trust and empathy in patient-provider relationships, and sustaining quality enhancement initiatives are vital for advancing healthcare quality and patient satisfaction in Indonesia's evolving healthcare landscape.
The Relationship of Local Wisdom-Based Character Education on Young Females' Reproductive Health in Parigi Moutong Indra Afrianto; Herlina Yusuf
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 7 No. 12 (2024)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v7i12.6168

Abstract

Background: This study evaluates the relationship between local wisdom-based character education and the reproductive health of young females in Parigi Moutong Regency. Character education strengthens adolescents' understanding and behavior regarding reproductive health, emphasizing values of integrity and responsibility. To assess how character education grounded in local wisdom influences reproductive health knowledge, attitudes, and behaviors among young females. Method: A quantitative cross-sectional design was employed, involving 150 respondents selected through purposive sampling. Data analysis utilized the Spearman correlation test. Result: The study found a significant positive relationship between character education based on local wisdom and reproductive health, with a correlation coefficient (r?) of 0.68 and a p-value of 0.001. This indicates that higher quality character education correlates with improved reproductive health knowledge, attitudes, and behaviors. Conclusion: Character education rooted in local wisdom significantly enhances reproductive health outcomes among adolescents. Integrating cultural values into education programs is vital for promoting healthier behaviors in rural communities.