Ayu Putri Utami
Management Study Program, Faculty of Economics and Business, Tadulako University

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The Role and Challenges of Website-Based Management Information Systems in Organizations: A Literature Review Andi Indriani Ibrahim; Sania Juniati Tabingke; Kristina Ntopu; Natalia Gitavia Barael; Nini Andriani; Ayu Putri Utami
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 8 No. 1: Januari 2026
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v8i1.9985

Abstract

This study aims to examine the role, benefits, challenges, implementation, and development of technology in the application of website-based Management Information Systems (MIS) within organizations. The method used is a literature review of various relevant scientific sources published in the last five years. The results of the study indicate that web-based MIS significantly contributes to improving operational efficiency, information transparency, and the speed and accuracy of organizational decision-making. However, its implementation still faces various challenges, such as technological infrastructure readiness, human resource competence, implementation costs, resistance to change, and data security issues. Recent technological developments, such as the use of cloud servers and modern frameworks, have also promoted the flexibility and effectiveness of the system. This study provides conceptual and practical insights that organizations can use in designing effective and adaptive MIS implementation strategies in response to the dynamics of digital technology.
The Role of Management Information Systems in Improving Performance (Study at SMP Negeri 2 Ampana Tete) Andi Indriani Ibrahim; Nurwasilah Lanonci; Miftahul Jannah; Yusriyani Herawaty; Nini Andriani; Ayu Putri Utami
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 4: Oktober 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.8589

Abstract

This study aims to describe the role of management information systems in improving school performance from the aspects of transparency and accountability at SMP Negeri 2 Ampanan Tete. The method used is a qualitative method with a descriptive approach, the technique of collecting data through direct interviews. The results showed that SIM is very important to speed up and facilitate access to information, enable more systematic reporting, and improve supervision and evaluation of academic and administrative performance. To address these issues, a broad approach is needed, including increased technology training, effective change management, and the creation of strong data security protocols. This study shows how important SIM is to support transparency and accountability at SMP Negeri 2 Ampana Tete school. In addition, it also provides suggestions on how to implement it better.
The Role of Management Information Systems in E-Commerce-Based Business Decision Making at Giga Laundry Andi Indriani Ibrahim; Erna Pujianti; Masni; Suhartini; Nini Andriani; Ayu Putri Utami
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 4: Oktober 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.8591

Abstract

This study aims to analyze the role of Management Information Systems (SIM) based on the Smartlink application in supporting business decision making in e-commerce-based MSMEs, with a research focus on Giga Laundry. In the digital era that demands accuracy and speed of information, SIM functions not only as a means of recording transactions, but also as a strategic instrument in providing real-time data for operational planning and control. This research uses a descriptive qualitative approach, with data collection through in-depth interviews, direct observation, and documentation studies of Giga Laundry's business activities. The results showed that the implementation of the Smartlink application is able to improve operational efficiency, speed up the service process, and support more accurate and measurable decision making. The app provides financial reports, customer data, and service demand trends that are used as the basis for business evaluation and strategy development. In addition, integration with digital payment systems such as QRIS and bank transfers also strengthens customer trust. This study concludes that SIM plays an important role in encouraging the competitiveness of MSMEs in the digital era and provides recommendations for system development towards a Decision Support System (DSS) in the future.