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All Journal Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Studi Ilmu Manajemen dan Organisasi JURNAL ECONOMINA
Nur Afifah
Universitas Tanjungpura, Pontianak, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Peran Mediasi Job Satisfaction dan Organizational Commitment dalam Hubungan antara Organizational Justice dan Employee Performance di Rumah Sakit Pemerintah di Ketapang, Kalimantan Barat Rikhlatul Iffah; Nur Afifah; Mustaruddin
Jurnal Manajemen Pendidikan dan Ilmu Sosial Vol. 6 No. 5 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Agustus-September 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i5.5746

Abstract

Penelitian ini mengkaji peran mediasi kepuasan kerja dan komitmen organisasi dalam hubungan antara keadilan organisasi dan kinerja karyawan di rumah sakit pemerintah di Ketapang, Kalimantan Barat. Pendekatan kuantitatif dengan desain potong lintang digunakan, melibatkan 189 responden yang dipilih melalui stratified random sampling. Structural Equation Modeling (SEM) digunakan untuk menguji hipotesis. Hasil penelitian menunjukkan bahwa keadilan organisasi berpengaruh positif terhadap kinerja karyawan, dengan kepuasan kerja dan komitmen organisasi berperan sebagai mediator yang signifikan. Karyawan yang mempersepsikan keadilan dalam organisasi cenderung memiliki kepuasan kerja dan komitmen organisasi yang lebih tinggi, yang pada gilirannya meningkatkan kinerja mereka. Penelitian ini selanjutnya menunjukkan bahwa keadilan interaksional memiliki pengaruh paling kuat terhadap kepuasan kerja dan komitmen. Model mediasi ganda menegaskan bahwa lebih dari separuh dampak keadilan organisasi terhadap kinerja ditransmisikan melalui kepuasan kerja dan komitmen. Temuan ini menunjukkan bahwa peningkatan persepsi keadilan organisasi, khususnya dalam perlakuan interpersonal, dapat meningkatkan kinerja karyawan secara signifikan. Secara praktis, manajemen rumah sakit harus menerapkan kebijakan yang transparan dan adil untuk memperkuat kepuasan kerja dan komitmen. Penelitian selanjutnya disarankan untuk menggunakan desain longitudinal dan mengeksplorasi variabel moderasi seperti karakteristik kepemimpinan dan budaya organisasi.
The Effect of Discount Live-Stream and Bundling Product on Impulse Buying Through Positive Emotions Nur Azizah Maulidia; Nur Afifah; Wenny Pebrianti; Juniwati Juniwati; Heriyadi Heriyadi
Studi Ilmu Manajemen dan Organisasi Vol 7 No 1 (2026): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v7i1.4799

Abstract

Purpose: This study aims to analyze the influence of Discount Live Streaming and Bundling Products on Impulse Buying through Positive Emotion as an intervening variable among TikTok Shop users in Indonesia. Methodology/approach: This was a causal research design. The collected data were analyzed using the SEM-PLS method through the SmartPLS4 application, with a total of 280 respondents. Results: Discount live streaming has a positive and significant effect on positive emotions. Product bundling also has a positive and significant effect on positive emotions. Both discount live streaming and product bundling have a direct effect on impulse buying; however, this effect becomes stronger when mediated by positive emotions. Conclusions: All hypotheses proposed in this study were accepted, indicating that positive emotions play an important role in strengthening the influence of discount live streaming and product bundling on impulse buying. Limitations: This study was limited to respondents aged 17–40 years and predominantly from the Kalimantan region. It did not consider other variables, such as urgency perception, social proof, or trust. Contributions: This study develops and tests a conceptual model that integrates digital sales promotion factors (discounts and bundling) with psychological aspects (positive emotions) to explain impulsive buying behavior.
Digital Health Literacy and Patient Experience in Digital Health Services: A Systematic Review of Engagement, Satisfaction, and Loyalty-Related Outcomes C. Lily Riana; Nur Afifah; Mustaruddin Mustaruddin; Titik Rosnani
JURNAL ECONOMINA Vol. 5 No. 7 (2026): JURNAL ECONOMINA, Juli 2026
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/economina.v5i7.3057

Abstract

Background: Digital health services (e.g., telemedicine, patient portals, and mobile health apps) are increasingly embedded in care delivery, making digital health literacy (DHL/eHealth literacy) a plausible determinant of service outcomes. Objective: This systematic literature review (SLR) synthesises empirical evidence on the association between DHL/eHL and patient-reported outcomes that are central to service management: digital patient experience, patient satisfaction, and loyalty-related outcomes (intention to use and continuance intention). Methods: A PEO-informed search was performed in Scopus using a structured query combining DHL/eHL terms, service outcomes, and digital service contexts. Primary empirical studies measuring DHL/eHL and reporting relevant outcomes among patients/end-users were eligible; non-empirical publications and studies without explicit DHL/eHL measurement were excluded. Study quality was appraised using the Joanna Briggs Institute checklist for analytical cross-sectional studies. A narrative synthesis was conducted due to heterogeneity. Results: From 35 retrieved records, four cross-sectional studies (2020-2025) met inclusion and quality thresholds. Across mHealth apps, clinical digital services, online consultation and social-media-based consultation, higher DHL/eHL was consistently associated with stronger intention/continuance and higher satisfaction. Reported mechanisms involved technology acceptance perceptions (usefulness and ease of use), trust/privacy, digital information accessibility and attitudes, and patient-provider communication/empowerment processes. Conclusion: DHL/eHL appears to function as a foundational capability for positive digital service outcomes, but the evidence base is small and dominated by cross-sectional self-report designs. Longitudinal and intervention studies and more standardised outcome measurement are priorities for advancing theory and informing DHL-responsive service design.
Co-Authors C. Lily Riana Heriyadi Heriyadi Juniwati Juniwati Mustaruddin Mustaruddin Mustaruddin Nur Azizah Maulidia Rikhlatul Iffah Titik Rosnani Wenny Pebrianti