Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Journal of the Community Development in Asia
Binti Sazali, Farrah Najuwa
Unknown Affiliation
Humanities

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Emoticons and Digital Emotions: Effects on Trust, Social Interaction, Emotional Expression, and Emotional Clarity Among Generation Z Students Kee, Daisy Mui Hung; Du, Hao; Binti Rozman, Farah Afiqah; Binti Sazali, Farrah Najuwa; Binti Fazli, Fatin Alya Syuhadah
Journal of The Community Development in Asia Vol 9, No 1 (2026): January 2026
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v9i1.4338

Abstract

Emoticons have become central to digital communication among Generation Z (Gen Z) university students, serving as visual cues that convey emotional tone and relational intent in text-based interaction. This study examines the effects of emoticon usage on online trust, social interaction, and relationship quality, perceived social support, emotional expression, and emotional clarity among Malaysian university students. A quantitative design was employed, with survey data collected from 155 respondents and analyzed using regression analysis. The results indicate that emoticon usage has significant positive effects on online trust (? = 0.259, p 0.001), social interaction and relationship quality (? = 0.268, p 0.001), perceived social support (? = 0.218, p 0.001), emotional expression (? = 0.249, p 0.001), and emotional clarity (? = 0.616, p 0.001). In addition, emotional clarity is positively associated with online trust (? = 0.508, p 0.001), social interaction and relationship quality (? = 0.595, p 0.001), perceived social support (? = 0.631, p 0.001), and emotional expression (? = 0.664, p 0.001). These findings suggest that emoticons and emotional clarity contribute to emotionally coherent and relationally meaningful digital communication. The study provides practical insights for fostering emotionally responsive interaction in educational and social digital contexts among Gen Z users.
Co-Authors Binti Fazli, Fatin Alya Syuhadah Binti Rozman, Farah Afiqah Du, Hao Kee, Daisy Mui Hung