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Digital transformation and Public Procurement Performance: Analysing its Roles, Challenges and Opportunities in Developing Countries Danieli, Getrude John
International Journal of Business, Economics, and Social Development Vol. 7 No. 1 (2026): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v7i1.1159

Abstract

Though adoption and use of digital technologies among developing countries is not impressive, digital transformation in public procurement offers considerable benefits like to enhance effectiveness, transparency and accountability plus cost reduction. The intention of the study is to investigate the roles, challenges and opportunities for digital transformation in public procurement in Tanzania as a case for developing countries. In this study, the independent variables were, digital infrastructure (INF), IT competence of procurement staffs (CMP), digital processes (DP) and digital technology (DT), whereas dependent variable was procurement performance indicated by Benefit-Cost Ratio (BCR). A descriptive cross-sectional design was used. A self-administered semi-structured questionnaire was developed to gather data from 280 respondents selected from 40 government entities, and an interview guide to conduct interview to six heads of procurement department and six heads of ICT units from selected government entities. The collected data were analysed using descriptive, multiple linear regression model and content analysis. The findings demonstrate that the extent public agencies have digitalised their procurement activities is moderate. The results of regression analysis point out that INF, CMP and DP have positive and significant association with BCR, excerpt DT has negative and non-significant. Therefore, it was concluded that, improving INF, CMP and DP enhances performance of public procurement. Moreover, various challenges such as insufficient infrastructure to support digitalisation, restricted access to technology, and low level of technical expertise among procurement staffs have been identified. This study has filled a knowledge gap regarding the role digital transformation in public procurement plays in Tanzania, and developing countries. Based on the findings this study recommends the improvement of digital infrastructure and technology, capacity building of procurement staffs through training and development programs, improve accessibility of digitalised services and update regulatory and legal frameworks for optimum digital application.
The Role of Quality Performance Metrics on Improving Procurement Effectiveness: A Case of Higher Education Students’ Loans Board, Tanzania Danieli, Getrude John; Justinian, Justus Justard
International Journal of Business, Economics, and Social Development Vol. 7 No. 1 (2026): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v7i1.1160

Abstract

Procurement effectiveness for public sector is triggered by the fact that, performance measurements determine the extent of improvement in relation to the outputs and the efforts made. The government has made number of efforts in public procurement management however, there are still challenges related to poor quality in the implementation of the procurement processes. This study assessed the role of quality performance metrics for procurement effectiveness in HESLB. The specific objectives were identifying the role of compliance rate on improving quality and determining the influence of supplier defect rate on improving quality. The findings were analyzed using descriptive statistics and thematic techniques. The study variables; regulatory compliance, contract management compliance, transparency and documentation as well as staff training on compliance were significant indicators representing the role of compliance rate on quality performance improvement. Conformance to specifications, testing and inspection, information flow, and vendor rating were recognized as significant in verifying supplier defect rate on quality improvement. The study concluded that quality performance metrics ensures transparency and accountability, mitigate and reduce procurement risks, enhance regulatory and contractual compliances, smoothens record keeping and traceability, build trust, supplier relationship management, as well as minimizing the unnecessary reworking costs.
Factors Affecting Performance of Framework Contract In Public Sector: A Case of Muhimbili University of Health and Allied Sciences Danieli, Getrude John; Raphael, Doris
International Journal of Business, Economics, and Social Development Vol. 7 No. 1 (2026): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v7i1.1162

Abstract

Framework contracts have become prevalent in public procurement. This is in an attempt to increase efficiency, reduce administrative fees, and increase timely delivery of commodities and services. However, the usage of framework contracts by Muhimbili University of Health and Allied Sciences (MUHAS) is slowed down by challenges related to the management of the contracts, capacity, and the performance of the supplier. This research offers empirical evidence of factors contributing to the performance of Framework Contracts. It examined the effect of Procurement Management Practices (PMP), Supplier Relationship Management (SRM), and Monitoring & Evaluation Systems (MES) on a mixed methods research design of a case study in collaboration with 65 procurement officers, contract managers, and suppliers. On describing the quantitative data through analysis using regression analysis, it was found that PMP (B = 0.779, p < 0.001), SRM (B = 0.429, p < 0.001), and MES (B = 0.189, p = 0.019) are highly predictive of factors resulting in good performance of the contract (R² = 0.849). This research also concludes in agreement through triangulation of the results indicating effective procurement, trust, and monitoring & evaluation contributing towards enhanced efficiency, compliance, & delivery of services. It also concludes that upgrading the processes of purchase, collaboration, & monitoring & evaluation of purchase as highly essential.