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Ningsih, Riyana Astutik
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Computer Science & IT Education Environmental Science Social Sciences Other

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PERAN BANK JATIM DALAM IMPLEMENTASI QRIS DAN PENGELOLAAN RISIKO OPERASIONAL PADA PEDAGANG PASAR TRADISIONAL Kartini, Ida Ayu Nuh; Ningsih, Riyana Astutik; Azzahra, Aulia Sintya; Khairunnisa, Waasi’u; Islamiyah, Aulya Nurul
BESIRU : Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2026): BESIRU : Jurnal Pengabdian Masyarakat, Januari 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/besiru.v3i1.2114

Abstract

The development of digital payment systems encourages the need for assistance for traditional market traders to adapt to the use of QRIS in a secure and effective manner. This community service activity was carried out with traditional market traders in collaboration with Bank Jatim, aiming to improve traders’ understanding of QRIS usage and operational risk management in non-cash transactions. The implementation methods included field observations, interviews with Bank Jatim officers, as well as direct socialization and education for traders regarding transaction procedures and potential operational risk. The results indicate an improvement in traders’ understanding of QRIS, particularly in terms of transaction security and error prevention. In addition, traders became more confident in accepting digital payments, which supports smoother transactions and encourages financial inclusion in traditional markets.
Co-Authors Azzahra, Aulia Sintya Islamiyah, Aulya Nurul Kartini, Ida Ayu Nuh Khairunnisa, Waasi’u