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All Journal OKTAL : Jurnal Ilmu Komputer dan Sains Saturnus: Jurnal Teknologi dan Sistem Informasi
Meiranda Siregar
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Astronomy Chemistry Computer Science & IT Electrical & Electronics Engineering Social Sciences

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Analisis Pengalaman Mahasiswa terhadap Efektivitas Aplikasi Gojek dalam Layanan Transportasi Online Meiranda Siregar; Muhammad Irwan Padli Nasution
Saturnus: Jurnal Teknologi dan Sistem Informasi Vol. 4 No. 1 (2026): Januari : Saturnus: Jurnal Teknologi dan Sistem Informasi
Publisher : Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/saturnus.v4i1.1383

Abstract

Online transportation services have become an important part of student life because they provide ease of access, time efficiency, and mobility flexibility. The Gojek application is one of the most frequently used services by students in Medan City to support academic and non-academic activities. This study aims to analyze students' experience in using the Gojek application and its effect on the effectiveness of the application in online transportation services. The research method used was a quantitative approach with survey techniques through a Likert scale questionnaire (1–5) to 50 students who were active users of Gojek. Data were analyzed using descriptive statistics and simple linear regression. The results showed that user experience (UX) was in the category of quite good with an average value of 3.58, while the effectiveness of the application was in the category of quite good with an average of 3.47. The reliability test showed Cronbach's Alpha values of 0.935 (UX) and 0.951 (Effectiveness), which means the instrument is very reliable. The results of the regression analysis showed that user experience had a positive and significant effect on the effectiveness of the application (β = 0.961; R² = 0.881; p < 0.001). Thus, the better the student experience in using the Gojek application, the higher the effectiveness felt in online transportation services. These findings confirm that improving the quality of user experience is a key factor to maintain and increase the effectiveness of online transportation applications among students.
Analisis dan Pemodelan Proses Bisnis Distribusi Suku Cadang Otomotif pada PT. XYZ Menggunakan BPMN Mutia Herman; Muhammad Richie Hadiansah; Fakhri Alauddin Tarihoran; Muhammad Alvin Nurrahman; Idham Tiofandy Hasibuan; Meiranda Siregar; Muhammad Ayub Ardi
OKTAL : Jurnal Ilmu Komputer dan Sains Vol 5 No 01 (2026): OKTAL : Jurnal Ilmu Komputer Dan Sains (INPRESS)
Publisher : CV. Multi Kreasi Media

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Abstract

The business process of selling and procuring products at PT. XYZ still relies on manual coordination and systems that have not yet been integrated, so workflows and process traceability are not yet optimal. This research aims to analyze and model these business processes using Business Process Model and Notation (BPMN). The research method used is descriptive research through observation and document study. The research data is in the form of activity flows, the role of actors, operational documents, and information on the use of the system in the sales and product procurement process. The results show that as-is business process modeling identifies flow inefficiencies, while to-be modeling results in more structured processes, integrated with information systems, and clarifies the roles and responsibilities of actors.
Co-Authors Fakhri Alauddin Tarihoran Idham Tiofandy Hasibuan Muhammad Alvin Nurrahman Muhammad Ayub Ardi Muhammad Richie Hadiansah Mutia Herman Nasution, Muhammad Irwan Padli