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PARTISIPASI MASYARAKAT DALAM PEMBENTUKAN RELAWAN PEMADAM KEBAKARAN DI DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN KOTA BENGKULU Anisa, Ragilia Fitri; Evsa Wulan Suri; Hernowo Novi Yanto
SENGKUNI Journal (Social Science and Humanities Studies) Vol. 5 No. 2 (2024)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.5.2.203-212

Abstract

This research aims to find out the quality of public service at Ujan Mad District Office Kepahiang Regency and factors that affect the quality of public services at Ujan Mas District Office Kepahiang Regency. This research is a descriptive research with qualitative approachment. Key informant in this research is head of public service at Ujan Mas District Office Kepahiang Regency. Support informant consist of Ujan Mas District people. Data gathering use observation, interview, and documentation. Data analysis use data gathering, data reduction, and data presentation. Data validity use source triangulation technique and triangulation technique. The results showed the following : the quality of public service at Ujan Mas District Office Kepahiang Regency (a) Tangible dimension at Ujan Mas Districts implement yet in place concerning comfort, related with the place comfort, easy of service, officer’s discipline, easy of acces and tools using. (b) Reliability dimension at Ujan Mas District is less in service standart that not clear yet, the ability of officers are still lacking and there are the costs of bureaucracy. (c) Assurance dimension at Ujan Mas District yet have uptime guarantee for users of the service and still charging for the bereaucracy in the ministry. (d) Emphaty dimension, the officers serve people kindly and politely ,but officers still priopritize their self interest than service user’s importance. and Factors that influence public service quality at Ujan Mas District Office Kepahiang Regency is internal and external factors. The internal factors is the infrastructure that do not satisfy yet, the less of service officers, and tools. External factors is service system and service preparing system that not maximum yet.
Analisis SWOT pada Strategi Pengembangan Pantai Cuko Kabupaten Kaur Florience Vilami; Hernowo Novi Yanto; Harmiati Harmiati
YASIN Vol 5 No 4 (2025): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v5i4.6070

Abstract

Cuko Beach in Kaur Regency is a local tourism destination with high natural potential that has not yet been optimally utilized. In the context of tourism sector growth in Indonesia, it is essential to formulate a development strategy based on a comprehensive analysis of the destination’s conditions. This study aims to analyze the development strategy of Cuko Beach using a descriptive qualitative approach through SWOT analysis. Data were collected through observation, in-depth interviews with the village head, fishermen, visitors, and local residents, as well as field documentation. The analysis involved identifying internal factors such as strengths and weaknesses, along with external factors including opportunities and threats. The findings reveal that the main strengths of Cuko Beach lie in its scenic coastal landscape, unique rock formations, and ecotourism potential. However, significant weaknesses include limited supporting tourism facilities, low levels of community participation, and inadequate access infrastructure. There are considerable opportunities for local economic development through marine and culinary tourism, although threats such as environmental degradation and competition from nearby destinations remain challenges. The study concludes that the development strategy for Cuko Beach must be holistic and sustainable, emphasizing community involvement, infrastructure improvement, and environmental conservation. These findings contribute to the academic discourse on sustainable tourism development and may serve as a reference for local destination management policy formulation.