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All Journal Borobudur Communication Review
Sholikha, Nadias
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Languange, Linguistic, Communication & Media Social Sciences

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MODEL MANAJEMEN BRAND BISNIS SEBAGAI URBAN PUBLIC SPACE (STUDI KASUS COFFEE SHOP UD MITRA) Sholikha, Nadias; Kusuma, Alan; Kartika, Iin
Borobudur Communication Review Vol 5 No 2 (2025): Borobudur Communication Review
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/bcrev.14196

Abstract

Era of heightened individualism and mobility, coffee shops play a significant role in breaking monotony and routine. Effective brand management within the coffee shop industry helps businesses differentiate themselves from competitors, build emotional connections, and foster customer loyalty. Branding encompasses identity and communication, influencing perception, attractiveness, and purchasing decisions. Despite challenges in understanding brand management, entrepreneurs in this industry continue to innovate through captivating design and collaborations with local communities and brands. The case study of Coffee Shop UD Mitra in Yogyakarta exemplifies how effective business communication and branding can foster a positive image, engage communities, and meet the lifestyle needs of the millennial generation. UD Mitra has successfully integrated the function of a coffee shop with that of an urban public space, creating a “third place” and an inclusive community of practice. In an era flooded with information and entertainment, a branding strategy focused on delivering positive experiences and resonating with customers becomes essential for the success of businesses like UD Mitra.
Co-Authors Kartika, Iin Kusuma, Alan