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Analisis Strategi Pemasaran pada Bisnis Fusion Gastronomi: Studi Kasus KOI Dessert Bar di Australia Sukendar, Reynard Ansell; Adnyana, Ni Wayan Christy; Pandean, Mariam
Ebisma (Economics, Business, Management, & Accounting Journal) Vol. 5 No. 2 (2025): Economics, Business, Management, & Accounting Journal (Ebisma)
Publisher : Haka Vyza Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61083/ebisma.v5i2.91

Abstract

KOI Dessert Bar is a premium dessert brand recognized for its fusion gastronomy and strong visual aesthetics. The background of this study focuses on how an appropriate marketing strategy can build differentiation and maintain exclusivity amid intense competition in the modern culinary industry. The research method employed a qualitative descriptive analysis by examining the implementation of the 7P marketing mix at KOI Dessert Bar, including product, price, place, promotion, people, process, and physical evidence. The results and discussion show that product innovation based on edible art, combined with interior design and packaging that support multisensory experiences, strengthens consumer perceptions of exclusivity and quality. Promotional strategies involving visual storytelling, brand collaborations, and user-generated content successfully increase consumer interest and engagement. The role of Reynold Poernomo and the culinary team is also significant in building authenticity and emotional bonding with customers. However, business expansion encounters challenges related to taste and plating consistency, the availability of premium ingredients, and dependence on visual trends that may fluctuate over time. In conclusion, the sustainability of KOI Dessert Bar depends on maintaining a balance between creativity and operational efficiency through standardized processes, strengthened supply chain management, and diversified services without diminishing the exclusivity of the brand. KOI Dessert Bar merupakan salah satu merek dessert premium yang dikenal melalui pendekatan gastronomi fusion dan estetika visual yang kuat. Latar belakang penelitian ini berfokus pada bagaimana strategi pemasaran yang tepat mampu membangun diferensiasi serta mempertahankan eksklusivitas di tengah kompetisi industri kuliner modern. Metode penelitian menggunakan analisis deskriptif kualitatif dengan meninjau penerapan bauran pemasaran 7P pada KOI Dessert Bar, meliputi elemen produk, harga, tempat, promosi, orang, proses, serta bukti fisik. Hasil dan pembahasan menunjukkan bahwa inovasi produk berbasis edible art, desain interior dan packaging yang mendukung pengalaman multisensori, serta strategi promosi berbasis visual storytelling, kolaborasi merek, dan konten pengguna berhasil meningkatkan minat dan keterlibatan konsumen. Peran figur Reynold Poernomo dan tim kuliner juga menjadi faktor penting dalam membangun autentisitas dan kedekatan emosional dengan pelanggan. Meskipun demikian, ekspansi bisnis menghadapi tantangan berupa konsistensi rasa dan plating, ketersediaan bahan baku premium, serta ketergantungan pada tren visual yang dapat berubah dari waktu ke waktu. Kesimpulannya, keberhasilan dan keberlanjutan KOI Dessert Bar bergantung pada kemampuan menjaga keseimbangan antara kreativitas dan efisiensi operasional melalui standardisasi proses, penguatan manajemen rantai pasok, serta diversifikasi layanan tanpa mengurangi citra eksklusivitas merek.
Pengaruh Strategi Adaptasi Promosi terhadap Citra Merek KFC di Pasar Indonesia dan Singapura Cahyani Ahmad; Pandean, Mariam; Adnyana, Ni Wayan Christy
Jurnal Bersama Ilmu Ekonomi (EKONOM) Vol. 2 No. 2 (2026): Mei 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/ekonom.v2i2.352

Abstract

This study aims to analyze the comparative strategies of KFC’s Promotion Mix in two contrasting Southeast Asian markets, Indonesia and Singapore, and to examine their impact on Brand Image formation. Employing a qualitative comparative approach using Systematic Literature Review and factual industry data, the research compares KFC's promotional adaptations against its Global Standard (US) and interprets them through the lens of Cultural Theory (Hofstede) and Glocalization. The findings reveal a contrasting High Adaptation: in Indonesia, the promotion strategy is dominated by an emphasis on price value and communal themes (family), aligning with Collectivism culture and high price sensitivity, which results in a Functional Brand Image (affordable and reliable). Conversely, in Singapore, promotions focus on digital innovation and individualistic lifestyles, aligning with higher Modernity and Individualism, which forms a Symbolic Brand Image (trendy and modern). The conclusion asserts that the Promotion element is the most flexible and effective tool for global fast food companies, enabling KFC to achieve successful Glocalization by maintaining core brand consistency while building a contextually relevant Brand Image in both markets.