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Muthia Rahma Dianti
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Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

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IMPLEMENTASI TEKNOLOGI DALAM PENGUATAN LITERASI DAN NUMERASI SEBAGAI STRATEGI PENINGKATAN PRODUKTIVITAS SUMBER DAYA MANUSIA JANGKA PANJANG Muthia Rahma Dianti; Lula Mustafa
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5942

Abstract

Abstract: Technology implementation plays a strategic role in improving the quality of human resources as a fundamental foundation of long-term economic productivity. From a human capital economics perspective, basic education represents the initial phase of human capital formation that determines individuals’ future productive capacity. This study aims to analyze the implementation of technology in strengthening literacy and numeracy as a human capital formation strategy from the elementary education level to promote long-term productivity gains. This research employs a descriptive qualitative approach with a case study design conducted at SDN 3 Pasaman, focusing on fourth- and fifth-grade students. Data collection techniques include observations of technology-based learning, documentation of school programs, and analysis of students’ literacy and numeracy achievements as early indicators of human resource quality. The results indicate that the structured use of educational technology enhances the effectiveness of literacy and numeracy strengthening as foundational competencies for digital human resources. The improvement of these competencies has the potential to generate productivity gains through increased cognitive capacity, adaptability, and future workforce readiness. This study confirms that integrating technology with literacy and numeracy strengthening constitutes an economically relevant strategy for digital human resource development and the enhancement of national economic competitiveness. Keyword: Technology Implementation, Literacy; Numeracy, Digital Human Capital, Human Resource Productivity Abstrak: Implementasi teknologi memiliki peran strategis dalam meningkatkan kualitas sumber daya manusia sebagai fondasi utama produktivitas ekonomi jangka panjang. Dalam perspektif ekonomi sumber daya manusia, pendidikan dasar merupakan fase awal pembentukan human capital yang menentukan kapasitas produktif individu di masa depan. Penelitian ini bertujuan untuk menganalisis implementasi teknologi dalam penguatan literasi dan numerasi sebagai strategi human capital formation sejak jenjang pendidikan dasar guna mendorong productivity gain jangka panjang. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan desain studi kasus di SDN 3 Pasaman yang berfokus pada siswa kelas IV dan V. Teknik pengumpulan data dilakukan melalui observasi pembelajaran berbasis teknologi, dokumentasi program sekolah, serta analisis capaian literasi dan numerasi siswa sebagai indikator awal kualitas sumber daya manusia. Hasil penelitian menunjukkan bahwa pemanfaatan teknologi pembelajaran secara terstruktur meningkatkan efektivitas penguatan literasi dan numerasi sebagai kompetensi dasar pembentuk sumber daya manusia digital. Peningkatan kompetensi tersebut berpotensi menghasilkan productivity gain melalui peningkatan kapasitas kognitif, adaptabilitas, dan kesiapan tenaga kerja di masa depan. Penelitian ini menegaskan bahwa integrasi teknologi dengan penguatan literasi dan numerasi merupakan strategi ekonomi yang relevan dalam pembangunan sumber daya manusia digital dan peningkatan daya saing ekonomi nasional. Kata kunci: Implementasi Teknologi, Literasi, Numerasi, Sumber Daya Manusia Digital, Produktivitas Sumber Daya Manusia
PENGARUH KUALITAS LAYANAN DIGITAL TERHADAP KEPUASAN PASIEN BEROBAT PADA KLINIK DOKTER GIGI PAYAKUMBUH Jum’adil Dwi Zulstra; Muthia Rahma Dianti; Masrizal; Hamidah Rahim
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 3 (2026): June 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i3.6648

Abstract

This study aims to analyze the effect of E-Service Quality on patient satisfaction at Nofi Triani Dental Clinic, Payakumbuh. The study was motivated by a decline in patient visits from 2,616 visits in 2024 to 1,410 visits in 2025, indicating the need to evaluate the quality of services provided. A quantitative approach with a cross-sectional design was employed. The study population consisted of all patients receiving treatment at Nofi Triani Dental Clinic, while the sample was selected using an accidental sampling technique. The independent variable was E-Service Quality, which comprised the dimensions of Fulfillment, Responsiveness, Contact, System Availability, and Privacy, while patient satisfaction served as the dependent variable. Data were analyzed using binary logistic regression. The results revealed that E-Service Quality significantly influenced patient satisfaction. The Fulfillment dimension had a significant effect on patient satisfaction (p=0.038), Responsiveness had a significant effect and was identified as the most dominant factor (p=0.013; Exp(B)=1.395), and Contact also significantly affected patient satisfaction (p=0.046). Meanwhile, System Availability and Privacy did not show significant effects. The Nagelkerke R Square value of 0.217 indicates that E-Service Quality explains 21.7% of the variance in patient satisfaction, while the remaining 78.3% is influenced by other factors outside the research model. It can be concluded that improving service quality, particularly in terms of responsiveness, service fulfillment, and communication, can enhance patient satisfaction and support increased patient visits at Nofi Triani Dental Clinic, Payakumbuh.
Co-Authors Hamidah Rahim Jum’adil Dwi Zulstra Lula Mustafa Masrizal Masrizal