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Information Technology and Knowledge Management in Evidence-based Medicine: Scoping Review Kungwalo, Edmond C.; Kanjo, Chipo; Chikumba, Patrick A.
International Journal of Informatics, Information System and Computer Engineering (INJIISCOM) Vol. 7 No. 2 (2026): INJIISCOM: VOLUME 7, ISSUE 2, DECEMBER 2026 (Online First)
Publisher : Universitas Komputer Indonesia

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Abstract

Information technology (IT) and knowledge management (KM) are key in evidence-based medicine (EBM), a decision-making approach in healthcare that relies on the best available evidence to make informed clinical decisions. In this scoping review, the aim is to provide an overview of the existing scientific evidence regarding how information technology (IT) and knowledge management (KM) improve evidence-based medicine (EMB). This review considered studies that were conducted in healthcare settings where information technology (IT) was used to manage knowledge. The literature search involved four online databases, namely ScienceDirect, Scopus, PubMed, and Web of Science. The search produced 2,063 articles, 17 of which were selected for the review. The results show that two important research streams exist, all indicating that IT and knowledge management (KM) enhance patient outcome, organisation performance and health workers job satisfaction. However, most IT projects in healthcare are program specific and have concentrated on monitoring diseases rather than promoting collaboration and KM. In addition, there is a lack of literature on how information system (IS) design affects healthcare provision and a lack of comprehensive frameworks for evaluating KM practices in healthcare settings