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All Journal Tsaqofah: Jurnal Penelitian Guru Indonesia Journal of Multidisciplinary Science: MIKAILALSYS
Santikha, Annisa Dwi
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Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Education Environmental Science Physics Social Sciences Other

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Pemanfaatan OPAC dalam Mendukung Penelusuran Informasi Pemustaka di Dinas Kearsipan dan Perpustakaan Provinsi Sumatera Barat Santikha, Annisa Dwi; Rahmah, Elva; Marlini, Marlini
TSAQOFAH Vol 6 No 2 (2026): MARET
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/tsaqofah.v6i2.8597

Abstract

The use of the Online Public Access Catalog (OPAC) is a key component in supporting users’ information retrieval in libraries, yet in practice OPAC has not been optimally utilised, particularly in regional public libraries that serve users with diverse educational backgrounds and levels of information literacy, potentially hindering the effectiveness of information retrieval. This study aimed to analyse the use of OPAC in supporting users’ information searching at the Dinas Kearsipan dan Perpustakaan Provinsi Sumatera Barat. The research employed a qualitative method with a descriptive design, using in-depth interviews with library users and direct observation of OPAC use within the library, with informants selected through purposive sampling based on their experience in utilising OPAC. Data were analysed through the stages of data reduction, data display, and conclusion drawing using a thematic approach. The findings show that OPAC has been used as an initial tool for information searching to help users identify the titles, authors, availability, and locations of collections, with search features based on title and author name being the most frequently used because they are considered easy and practical. Nevertheless, several challenges remain, including users’ limited understanding of OPAC features, a lack of usage guidelines, unstable system performance, and discrepancies between OPAC records and the actual collections on the shelves. The study concludes that while OPAC use has supported users’ information searching, it has not yet reached an optimal level; the implications underscore the need to improve OPAC service quality through regular updating of collection data, enhancement of system performance, and strengthening of users’ information literacy so that OPAC can be utilised more effectively in public libraries.
Library Users’ Perceptions of Collection Organization at the Regional Archives and Library Agency of West Sumatra Province Santikha, Annisa Dwi; Rahmah, Elva
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 2 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i2.10181

Abstract

Collection arrangement is an essential component of library management because it directly affects information retrieval effectiveness and service quality. However, practical problems such as inconsistent call numbers, inaccurate shelving, and discrepancies between catalog records and the physical location of materials may hinder users in accessing information and shape their perceptions of library services. This study aims to describe library users’ perceptions of collection arrangement at the Regional Archives and Library Service of West Sumatra Province. A quantitative approach with a descriptive quantitative method was employed. The population consisted of 33,184 library users, from which 100 respondents were selected through simple random sampling using the Slovin formula. Data were collected through observation, questionnaires, and library research. The research instrument comprised 20 statement items that were tested for validity and reliability using SPSS version 26. The validity test showed that all items had r-count values greater than the r-table value of 0.361, while the reliability test produced a Cronbach’s Alpha coefficient of 0.829, indicating that the instrument was reliable. The findings reveal that users’ perceptions of collection arrangement were categorized as good, with an overall mean score of 3.15. The clarity of the classification system obtained the highest mean score of 3.22, whereas the accuracy of collection arrangement recorded the lowest mean score of 3.06. These results indicate that call number consistency, classification system clarity, orderly shelving, and ease of information retrieval have adequately supported users in accessing information. The study concludes that collection arrangement is not merely a technical library activity but also a strategic factor in improving service quality and information accessibility. These findings provide practical implications for libraries in improving shelving accuracy, maintaining consistency in collection organization, and optimizing information retrieval systems to develop more effective and user-oriented public library services.
Co-Authors Elva Rahmah Marlini Marlini