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All Journal Jurnal Kebidanan : Jurnal Ilmu Kesehatan Budi Mulia Jurnal Pengabdian Kader Bangsa
Marita Eka Sari
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Economics, Econometrics & Finance Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health

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Hubungan Kualitas Pelayanan dan Komunikasi Bidan Terhadap Tingkat Kepuasaan Ibu Hamil Pada Pelayanan Antenatal Care di Puskesmas Tanjungan Rambang Kota Prabumulih Tahun 2025 Marita Eka Sari; Ratna Dewi; Sendy Pratiwi Ramadhani; Putu Lusita Nati Indriani
JURNAL KEBIDANAN AKADEMI KEBIDANAN BUDI MULIA PALEMBANG Vol 15 No 2 (2025): Jurnal Kebidanan: Jurnal Ilmu Kesehatan Budi Mulia
Publisher : STIKes Budi Mulia Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35325/kebidanan.v15i2.584

Abstract

Antenatal care is a service provided by health workers to mothers during pregnancy. Maternal satisfaction can be defined as a feeling of pleasure and satisfaction felt by pregnant women towards the health services received during pregnancy. The purpose of this study was to determine the relationship between the quality of service and midwife communication with the level of satisfaction of pregnant women in antenatal care services simultaneously and partially at the Tanjung Rambang Community Health Center in 2025. Factors that influence maternal satisfaction include the quality of communication of health workers, the quality of health services, attitudes and behavior of health workers. The research method used an analytical survey with a cross-sectional approach. The study was conducted in April - August 2025 at the Tanjung Rambang Community Health Center. From preliminary survey data at the Tanjung Rambang Community Health Center, data were obtained on 123 pregnant women who underwent antenatal care in January - May. The sample of this study used the Accidental Sampling technique, namely by taking respondents who happened to be available at the time of the study, amounting to 56 respondents. The results of the showed that there was a significant relationship between the quality of service with the value (P-Value = 0.000), there was a significant relationship between midwife communication with the value (P-Value = 0.033), on the level of satisfaction of pregnant women in antenatal care services at the Tanjung Rambang Health Center in 2025. The conclusion is that there is a relationship between the quality of service and midwife communication with the level of satisfaction of pregnant women. It is hoped that the health center will conduct patient satisfaction surveys periodically as evaluation material for improving patient satisfaction services.
Edukasi dan Sosialisasi Perilaku Hidup Bersih dan Sehat (PHBS) Pada Masyarakat Desa Betung Selatan Yeti Atriyani; Rensalia Pramita; Shabilla Putri W; Esta Miranda; Anggy Lorenza; Larasari Putri; Rara Suci S; Rifka Dela Gebyka; Junianto Junianto; Aprian Aprian; Lilis Sukma Dewi; Malita Malita; Marita Eka Sari; Rizki Agustri Wahyudi
JURNAL PENGABDIAN KADER BANGSA Vol 2 No 1 (2026): Jurnal Pengabdian Kader Bangsa
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Kader Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54816/jpkb.v2i1.927

Abstract

Clean and Healthy Living Behavior (PHBS) is a habit applied by the community in daily life to achieve optimal health. The PHBS education and socialization program in Betung Selatan Village aims to increase public awareness of the importance of healthy living behavior. The methods used include counseling, demonstrations, and community satisfaction surveys. The results showed an increase in awareness of maintaining environmental cleanliness and implementing a healthy lifestyle. Survey results show that 85% of residents routinely wash their hands with soap, 90% have closed trash bins, and 80% adopt a healthy diet. This study emphasizes the importance of health education as part of efforts to improve the quality of life of the community.
Co-Authors Anggy Lorenza Aprian Aprian Esta Miranda JUNIANTO JUNIANTO Larasari Putri Lilis Sukma Dewi Malita Malita PUTU LUSITA NATI INDRIANI Rara Suci S Ratna Dewi Rensalia Pramita Rifka Dela Gebyka Rizki Agustri Wahyudi Sendy Pratiwi Ramadhani Shabilla Putri W Yeti Atriyani