Zarilla, Aziela Isma
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Promoting Peaceful and Inclusive Information Security Compliance: A Systematic Review of Assurance Behavior in IT Employees within the Context of SDG-16 in Malaysia Zarilla, Aziela Isma
Proceedings of The International Conference on Data Science and Official Statistics Vol. 2025 No. 1 (2025): Proceedings of 2025 International Conference on Data Science and Official St
Publisher : Politeknik Statistika STIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34123/icdsos.v2025i1.508

Abstract

This systematic review examines the alignment between IT employees' desire,intention, and compliance with information security protocols, a critical issue in Malaysia wherehuman error is a leading cause of data breaches. Situated within the context of SustainableDevelopment Goal 16 (SDG-16), the study analyzes 30 peer-reviewed articles to identify keybehavioral factors. Findings indicate that while training improves knowledge, its impact on longterm behavior is limited. A significant compliance gap is driven by psychological factors likework overload and optimism bias, as well as organizational elements such as culture andmanagement support. The review concludes that effective information security assurancerequires a holistic strategy integrating tailored, ethical training with strong organizational supportto mitigate psychological strain and foster a robust security culture. This approach is essentialnot only for strengthening cybersecurity but also for supporting Malaysia's commitment to digitalresilience and the principles of SDG-16.