Rezki Jayanti Jahidin
Hospita Management, Universitas Pelita Harapan, Jakarta, Indonesia

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The Impact of Electronic Health Record Usage on The Work Performance of General Practitioners in Emergency Departments Jessica Riama Tobing; Rachmannisa Shauma Aghna Syifa; Rezki Jayanti Jahidin
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 3 (2025): Dinasti International Journal of Education Management and Social Science (Febru
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i3.3830

Abstract

Introduction: Despite significant advancements have been made in Electronic Health Records (EHR), challenges in implementation and adoption continue to persist. The anticipated benefits often fall short of expectations, particularly for general practitioners (GP) working in emergency departments, where the heavy workload poses additional hurdles. The objective is to examine the impact of EHR attributes in work performances of GP working in emergency departments. Methods: This study employs a quantitative-analytic design, utilizing cross-sectional data collected from a sample of 20 participants. Results: The analysis of the sample revealed that the presentation of EHR positively influenced work performance (p-value < 0.05), EHR information (p-value < 0.05), efficiency (p-value < 0.01), and service quality (p-value < 0.05). Reliability analysis demonstrated a Cronbach's alpha of 0.924 across all variables, indicating strong internal consistency (r > 0.60). Conclusion: the use of EHR significantly enhances the work performance for GP working in emergency departments